Windows 10: When I try to remove my microsoft account devices the page I am sent to refuses to load.

Some of the devices I use are school devices or my friends xboxs, and my microsoft account is linked to so many I am unable to download any apps for a security measure. Which I understand completely, but i also cant remove the devices because the page wont load. I have tried multiple devices and networks

:)

 

Issue removing the phantom device from Microsoft Account

Hi W33EES,



Thank you for posting your concern on Microsoft Answer Community.



Any device that you sign-in with your Microsoft account will be associated with your Microsoft account, and listed under "Your devices" online until you remove the device.

I suggest you to sign into Windows 10 using your Microsoft account and other Microsoft devices, those devices become associated with your account. If you want to remove an old device you’ve gotten rid of, you’ll have to pay a visit to Microsoft’s account
web site. Follow the below steps to remove from Microsoft Account, check if that helps.



Method: Remove Devices from Your Microsoft Account.

1. On your web browser, log into your
   Login.live.com.
   
2. On the top-right corner, you will find a menu named ‘Devices‘. Click on it to further expand it, and then choose ‘Your Devices‘.
   
3. On this page, you will directly have access to all of your linked devices to your Microsoft Account.
   
4. There will be quite a few info about your linked devices.
   
5. Select the option Remove Device.
   
6. Select the “I’m ready to remove this device” check box and then click
   Remove.
   
7. A confirmation page shows you what device you removed and the exact time and date. Click Back to Devices.
   

Removing devices helps ensure that that old devices you no longer use are not capable of accessing your account and that you don’t run into the ten-device limit for installed apps and games. Check if that works.



We await your response.



Regards,

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

Removing device from Microsoft account profile

Hi,

We'd like to help you on this issue. To remove devices from Microsoft account, follow the steps below:

• Open a browser and sign in to your Microsoft account.
  
• Click the Devices menu and choose Your Devices.
  
• Locate the device you want to remove, then click Remove link to the right.
  
• On the warning page, select the I’m ready to remove this device check box and then click
  Remove.
  
• A confirmation page shows you what device you removed and the exact time and date. (See screenshots below for reference)

Let us know how it goes.