Windows 10: when i update my pc intel(R) HD graphics 620 is working.

Discus and support when i update my pc intel(R) HD graphics 620 is working. in Windows 10 Drivers and Hardware to solve the problem; how can I solve my problem of intel (R) HD graphics 620, which is not working.... Discussion in 'Windows 10 Drivers and Hardware' started by Abishekkumar shah, Feb 8, 2019.

  1. ABISHEKKUMAR SHAH
    Abishekkumar shah Win User

    when i update my pc intel(R) HD graphics 620 is working.


    how can I solve my problem of intel (R) HD graphics 620, which is not working.

    :)
     
    Abishekkumar shah, Feb 8, 2019
    #1
  2. NIZAR DRWISH
    Nizar Drwish Win User

    Updating Intel(R) HD Graphics Family

    After I Updated this drive (Intel(R) HD Graphics Family) to the latest version, right clicking on the desktop & the File Explorer takes 10 seconds to show the list.

    please Help!
     
    Nizar Drwish, Feb 8, 2019
    #2
  3. AMIT(KUMAR)
    Amit(Kumar) Win User
    Updating Intel(R) HD Graphics Family

    Hello Nizar,



    Thank you for posting your query in Microsoft Community.



    I request you to confirm that the issue is with the latest driver.

    Try rolling back the driver and check if it helps.

    I request you to try the below steps:

    • Type "devmgmt.msc" and select Intel(R) HD Graphics Family.
    • Open it and go to driver tab.
    • Select Roll back driver and check.


    Please get back to us with the information.

    If you have any further queries, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Feb 8, 2019
    #3
  4. JMARCO0921
    Jmarco0921 Win User

    when i update my pc intel(R) HD graphics 620 is working.

    Intel(R) HD Graphics 4000 not working

    Since you still did not provide your Intel driver version in device mgr. I can tell you that I have ASUS laptop that uses

    Intel HD 4000 video adapter.

    When I do clean install Windows 10 OS whether is public or preview build the initial video adapter is Microsoft HD adapter. If I am online after an about hour or so, Intel HD driver will install.

    I am currently using that Intel Driver from initial install. But if I was to go device mgr-video adapter and click update driver another Intel HD driver will install.

    So as far I know Microsoft has approved two Intel drivers to use with new Windows 10 OS. My original Windows OS was Windows 8 when I bought it.

    Here are the two Intel drivers:

    Clean install version:

    Driver Version: 15.33.42.4358

    (Driver # used at Intel Download site)

    Intel(R) Graphics Driver: 10.18.10.4358
    (Driver # used in Device Mgr)

    Intel(R) Display Audio Driver: 6.16.0.3154

    Update Version:

    Driver Version: 15.33.43.4425

    (Driver # used at Intel Download site)

    Intel(R) Graphics Driver: 10.18.10.4425
    (Driver # used in Device Mgr)

    Intel(R) Display Audio Driver: 6.16.0.3154

    Both of these Intel HD 4000 drivers are available for download at Intel Product Support site:

    Support for Intel® HD Graphics 4000
     
    Jmarco0921, Feb 8, 2019
    #4
Thema:

when i update my pc intel(R) HD graphics 620 is working.

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