Windows 10: when i using AUTOCAD 2019, it always stuck , and then blue screen

this is the dmp: https://1drv.ms/u/s!ArcLS4-MGC03inNrg4wze0x_2ZId

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Screen Of Death - Why does this one happen?

Hi,

A blue screen error or stop error usually means that the computer encountered some corruption. For us to isolate the issue, we need additional information:

• Did you perform any changes prior to the issue?
• Is the computer still able to go to the login screen or is it already stuck on the blue screen?

In the meantime, we suggest checking and following the steps on this article:
Troubleshoot blue screen errors. It has information on why you've encounter this issue and it provide appropriate
steps on how to fix it. Kindly choose the option based on when you've received the error.

We'll wait for your response.

 

Dell OptiPlex Blue Screen when use AutoCAD 2018

Hi,

Possible reason why you're experiencing this issue is because of corrupted system files. For us to know more, please answer the following:

• Have you made any changes prior to this issue?
• Could you provide us a screenshot of the error that you are getting?

In the meantime, we suggest performing the steps provided on this article. This contains a guided walk-through
that you can follow to help with your issue.

We'll wait for your response.