Windows 10: When is the Bitlocker access issue going to be fixed?

I was told by support that the issue of not being able to access my bitlocker key was known and technicians were working on fixing this. Do we know when? I need my laptop for work. and its been four days so far

:)

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.

 

why doesn't my bitlocker make me type a password?

Hi,

I understand that you have issue with Bitlocker password. I will certainly assist you with this.

Please provide us below details for better assistance,

• 
  Is your Bitlocker enabled on your system?
  
• 
  Have you made any changes on your system before this issue?
  

Please follow these steps and check if that helps.

Method 1: I suggest you to start the BitLocker Device Encryption service.

Follow the below steps:

1. Press Windows key + R from the Keyboard.

2. Type services.msc and hit Enter.

3. Search for BitLocker Device Encryption service.

4. Double click on BitLocker Device Encryption service and click on Start button.

5. Click on the dropdown list and set the Startup type to Automatic.

If the issue persists then change the password and change the settings on how drive is unlocked at startup.



Hope it will fix your issue. Please let us know the status of your issue.

Thank You.

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.