Windows 10: When printing, a web page disappears

It is a printing issue: a specific web page and the print menu disappears after I start printing

:)

 

Printing from web page did not save

Hi Juanette,

We would like to ask a few questions for clarification to know the best possible resolution to offer.

• What browser are you using when trying to print directly from the web page?
• Can you tell us the steps you are using when trying to print directly from the web page?

We look forward to your response.

 

can not print from web page

Hello cyberorphan43,

This could be an issue when the Protected Mode is enabled for the Internet security zone of the web page. To better assist you, kindly provide us these details:

• Have you made any changes on your computer prior to the issue?
• Are you getting any error messages when trying to print?
• Have you tried to use another browser and check if the same issue occurs?

To resolve this issue, we suggest that you try the following methods:

Method 1: Update your drivers to the latest version

Outdated printer drivers can cause problems when printing from Internet Explorer, try updating to the latest driver for your printer. To do so, we suggest that you go to your device manufacturer’s website and check for the
latest drivers for your printer.

Method 2: Try printing a webpage running Internet Explorer as an Administrator

Try printing a web page when running Internet Explorer as an Administrator. This can help determine if there is a permissions issue. Check if you are currently logged on as an administrator, then follow these steps to start
Internet Explorer as an administrator:

• Close all Internet Explorer windows.
• Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator.
• Browse to a website and try test printing a page while running as the Administrator.

Method 3: Try printing after disabling Protected Mode

Try printing a webpage after disabling Protected Mode. To do this, follow these steps:

• Click the Tools icon in Internet Explorer and go to Internet Options.
• Click the Security tab and uncheck the checkbox beside Enable Protected Mode (requires restarting Internet Explorer).
• Click Apply, and then click OK.
• Close all open Internet Explorer windows, and then restart Internet Explorer.
• Browse to a website and try test printing a page while running as the Administrator.

Let us know how it goes.

 

Printing web pages in Windows 10

Hi,

Thank you for the update and apologies for late response.

• Are you able to print via Internet Explorer 11?
• What kind of contents and extensions do you want to print?

I suggest you to perform the below troubleshooting steps and check if it helps:

Method 1: I suggest you to follow the steps below to print documents in the Windows 10 Edge browser and check if it helps:

• 
  Once the document is open in Edge, press
  Ctrl+P or More actions button at the top last end of the browser.
  
• 
  Click Print as PDF button.
  
• 
  Check if the document prints as expected.
  

If the above steps did not work, try the next methods.

Method 2: Set your printer as default.

• 
  Press Windows key and type
  Control Panel.
  
• 
  Click on view by and select large icons.
  
• 
  Open Devices and printers.
  
• 
  Right click on your printer and select set a default printer.
  

Check if it helps. Please keep us posted on the issue. We will be happy to assist you accordingly.