Windows 10: when running valorant windows suddenly shuts down

hello there, I want to ask about windows that suddenly shut down when running Valorant.


so i run windows 10 os on my macbook pro with bootcamp assistant, all installing processes are running normally till when i run valorant and a warning appears "warning: read before playing" at that time my macbook turned off suddenly, then I turned it on again and my macbook was able to turn on normally. but if i run valorant again, windows will suddenly shut down again. So every time I want to play Valorant, I have to go through the sudden shutdown process so that Windows can run Valorant. I have tried to reinstall Windows 10 but the results are still the same, it suddenly dies when I run PUBG LITE, but I finally realized that I have to play Valorant first to be able to run PUBG LITE. but why when I run Valorant can die suddenly. can someone please help solve this problem?


anyone encountered a problem like me?

:)

 

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win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.