Windows 10: Whenever I turn my computer on it blue screens.

Discus and support Whenever I turn my computer on it blue screens. in Windows 10 Drivers and Hardware to solve the problem; Whenever I turn my computer on it loads for a bit and blue screens, saying the message "Your device ran into a problem and needs to restart. we're just... Discussion in 'Windows 10 Drivers and Hardware' started by Terrumio, Aug 24, 2021.

  1. Terrumio Win User

    Whenever I turn my computer on it blue screens.


    Whenever I turn my computer on it loads for a bit and blue screens, saying the message "Your device ran into a problem and needs to restart. we're just collecting some error info and then we'll restart for you" it then shows the progress of collecting said error info, except when it gets to 100% it doesn't restart, just stays there, if I manually restart it it says "Automatic repairyour device did not start correctly" where I had two options, restart, or advanced options, both of which I have tried. can anyone help? I am using windows 10, I didn't update or download anything before this happen

    :)
     
    Terrumio, Aug 24, 2021
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 24, 2021
    #2
  3. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Aug 24, 2021
    #3
  4. Whenever I turn my computer on it blue screens.

    Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    Troubleshoot blue screen errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Aug 24, 2021
    #4
Thema:

Whenever I turn my computer on it blue screens.

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