Windows 10: Where has my DVD/CD gone?

Discus and support Where has my DVD/CD gone? in Windows 10 Drivers and Hardware to solve the problem; Hello members, and Happy Easter to you. I have a problem with my HP Laptop, which I hope someone out there would have some idea of how to fix. I got... Discussion in 'Windows 10 Drivers and Hardware' started by elusiverunner, Apr 10, 2020.

  1. Where has my DVD/CD gone?


    Hello members, and Happy Easter to you.

    I have a problem with my HP Laptop, which I hope someone out there would have some idea of how to fix. I got my laptop as a reconditioned machine about seven - eight months ago. Everything and all devices work perfectly. Since then I have upgraded Windows 10 Home - taking the OS to version 2004 (OS Build 19041.153).
    The problem that has manifested itself it that my DVD/CD is that the drive is only viewable in certain frames, for example Device Manager. Other than being able to display the drive and have it start to read a disc, the drive is absolutely unrecognizable I know the drive is OK and not damaged in any respect.

    Windows details are Version 2004 (OS Build 19041.153)

    :)
     
    elusiverunner, Apr 10, 2020
    #1

  2. CD/DVD RW Drive not recognised

    Hi all.

    I have an Acer laptop with built in DVD/CD RW drive, running Win 10

    For some reason, the laptop has stopped recognising it.

    When I put a disc in it whirs, spins and clicks as usual as if it were reading it normally, then stops.

    Have gone through all the usual checks and I note that its not even listed under devices, in fact, there is no option for CD/DVD drives even listed to expand under

    I have even gone as far as to return the laptop to factory settings and still no luck.

    Can anyone suggest a fix (in laymans terms LOL)
     
    SniperShot, Apr 10, 2020
    #2
  3. CD/DVD Drive gone

    Hello,

    Thank you for posting your query in Microsoft Community.

    I request you to follow the steps below:

    • Press "Windows" + "R" and type "devmgmt.msc".
    • Right click on the CD/DVD and uninstall the driver.
    • Restart the computer.
    • Again go to device manager.
    • Under "Actions", click on "Scan for hardware changes".

    You may also try the hardware troubleshooter to fix the issue

    The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

    Follow these steps:

    • Press Windows key to get the Start menu.
    • Type Troubleshooting in the search box right up corner and press Enter key.
    • Click on Troubleshooting tab.
    • Click on view all option on the upper left corner.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device Troubleshooter.

    I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Apr 10, 2020
    #3
  4. Where has my DVD/CD gone?

    CD/DVD Drive not recongnizing

    Original title: Franks

    Hi Franks,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I would suggest you to install the latest drivers for CD/DVD drive from the manufacturer’s website or can update the drivers by following the steps provided below:

    • Press “Windows key + R” and type “devmgmt.msc”.
    • Right click on DVD/CD Roms from the list and select
      properties.
    • Under Driver tab click on Update button and follow the prompts to update the driver.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Apr 10, 2020
    #4
Thema:

Where has my DVD/CD gone?

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