Windows 10: Where is my DVD drive? it's not on "My PC" which has replaced "my Computer"

Discus and support Where is my DVD drive? it's not on "My PC" which has replaced "my Computer" in Windows 10 Drivers and Hardware to solve the problem; I'm not finding anything in W10 that tells me how to see the drive in order to eject a disk. My eject key isn't working. I have always had to right... Discussion in 'Windows 10 Drivers and Hardware' started by JoannMadson, Jan 21, 2020.

  1. Where is my DVD drive? it's not on "My PC" which has replaced "my Computer"


    I'm not finding anything in W10 that tells me how to see the drive in order to eject a disk. My eject key isn't working. I have always had to right click on the drive itself to eject it.

    :)
     
    JoannMadson, Jan 21, 2020
    #1

  2. DVD RW Drive

    Hi Julia,

    Welcome and thank you for posting your query in Microsoft Community.

    I understand that you are having a tough time working on the computer.

    Please provide us the following information:


    • What is the make and model of the computer?

    • What is the exact\complete error message?
    Step 1: Try updating the DVD\CD-ROM drives from device manager.

    • Press Windows key + X and click on
      Device Manager
      .
    • Expand DVD\CD-ROM drives .

    • Right click on the driver and select
      Update Driver Software.

    • Restart the computer.
    Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

    Hope it helps.

    Do update us with the details, we are glad to assist you further.
     
    Abdul_Malik, Jan 21, 2020
    #2
  3. Nikhar_K Win User
    how do I open the cd/dvd disk drive on the back of the HP envy all-in-one?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    For better clarity, please let us know:



    • When you say, “how do I open the cd/dvd disk drive on the back” are you not able to open the drive to enter a disk or trying to replace the drive?
    • What is the exact model number of the HP Envy PC that you are using? To check type:
      msinfo32 in the search bar on the Taskbar and hit
      Enter.


    If the CD/DVD drive is not getting detected on the computer, I would suggest you to refer the steps mentioned in the HP article
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8).



    If you are unable to burn CD/DVD using the drive, I suggest you to refer the steps mentioned in the HP article

    HP PCs - CD or DVD Drive Cannot Burn Discs (Windows 10, 8)
    .



    Please provide more information on the issue that you are facing to help you with the appropriate steps.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 21, 2020
    #3
  4. Bree Win User

    Where is my DVD drive? it's not on "My PC" which has replaced "my Computer"

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
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Where is my DVD drive? it's not on "My PC" which has replaced "my Computer"

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