Windows 10: Where is there a log for a Startup failure

Hi, I'm back and with some time before I work again.

I started "verifier" with the 19 options and it crashed on restart, I booted into safe made and turned verifier off, I ran WHOCRASHED, LOGCOLLECTOR and DMLOGCOLLECTOR and have a picture of the BSOD
have posted the results here.

Hope they are what you need.

Regards

Daniel

 

The BSOD window displayed the misbehaving driver: RtkBtfilter.sys

This was confirmed by the BSOD debugging.

Updating a driver. - Microsoft Community

Code: rtkbtfilter Realtek Bluetooth Filter Driver c:\windows\system32\drivers\rtkbtfilter.sys Kernel Driver No Manual Stopped OK Normal No No[/quote]

 

Hi

is there a process for deleting and reinstalling a good driver?

Cheers

Daniel

 

Were you able to use the information in the Microsoft link in post #45?

 

Hi

I have searched the Medion and Realtek site and cannot find a driver for the BT anywhere.

Cheers

Daniel

 

Hi

I have disabled bluetooth, I do not use it on the PC anyway.

I have now managed to restart the PC and will see how it goes for a few days,
unless something happens sooner.

Regards

Daniel

 

Sometimes companies may have free customer support.
If you can find it then submit a ticket.
If you don't need the driver then that's easier.

 

Hi

that didn't last long, BSOD after about ten minutes
I have attached the files, looks like another Realtek device

Regards

Daniel

 

Hi again,

The BT device has re-enabled itself??

Cheers

Daniel

 

Update these 2 drivers:
rtkvhd64.sys
nvlddmkm.sys

RTKVHD64.sys Tue Jul 21 06:33:46 2015 (55AE2E1A) Version 6.0.1.7564
nvlddmkm.sys Tue Jan 23 16:24:56 2018 (5A67B638) Version 23.21.13.9077

RTKVHD64.sys
Realtek High Definition Audio Function Driver
Realtek

1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 17.0.8.2 (or a newer version if available)
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA
Download Display Driver Uninstaller - MajorGeeks

Code: Name Realtek High Definition AudioManufacturer RealtekStatus OKPNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10199BC9&REV_1003\4&1448203C&0&0001Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7564, 4.38 MB (4,589,784 bytes), 11/08/2016 11:32 PM)[/quote] Code: intcazaudaddservice Service for Realtek HD Audio (WDM) c:\windows\system32\drivers\rtkvhd64.sys Kernel Driver No Manual Stopped OK Normal No No[/quote]
Code: Name NVIDIA GeForce GTX 1070PNP Device ID PCI\VEN_10DE&DEV_1B81&SUBSYS_10391019&REV_A1\4&AB74DED&1&0008Adapter Type GeForce GTX 1070, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1070Adapter RAM (1,048,576) bytesInstalled Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dllDriver Version 23.21.13.9077INF File oem7.inf (Section032 section)Colour Planes Not AvailableColour Table Entries 4294967296Resolution 1920 x 1080 x 60 hertzBits/Pixel 32Memory Address 0xDE000000-0xDF0FFFFFMemory Address 0xC0000000-0xD1FFFFFFMemory Address 0xD0000000-0xD1FFFFFFI/O Port 0x0000E000-0x0000EFFFIRQ Channel IRQ 16Driver c:\windows\system32\driverstore\filerepository\nvmoi.inf_amd64_5823f30fb4582d85\nvlddmkm.sys (23.21.13.9077, 16.68 MB (17,493,824 bytes), 21/02/2018 5:55 AM)[/quote] Code: nvlddmkm nvlddmkm c:\windows\system32\driverstore\filerepository\nvmoi.inf_amd64_5823f30fb4582d85\nvlddmkm.sys Kernel Driver No Manual Stopped OK Ignore No No[/quote]

 

Hi

will do, I'll get back to you tomorrow when I have found and installed the drivers and am up
and running again.

Thanks again for your help.

Regards

Daniel

 

Hi

Verifier has been running for about 24 hours without a problem, I have been running a graphics intense simulator
without issue for 8 hours.

I will report back tomorrow unless I get a problem first.

Regards

Daniel

 

How many customized tests settings were you able to use at one time?

 

Hi

I'm not sure I understand your question but I ran the method found here
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
and selected all non MS drivers, there were about ten.

The PC has been running for more than the 36 hours recommended without problem and since I installed the updated drivers
it is running a lot quieter, almost silent.

I have now disabled Verifier and am running as normal, is that what I should do?

Regards

Daniel

 

For the customized settings using windows driver verifier there are settings for drivers and for tests.
The Microsoft link has approximately 19 customized tests to run simultaneously.
How many tests were you able to run simultaneously?