Windows 10: Where monitor input settings-issue with waking up after sleep

Discus and support Where monitor input settings-issue with waking up after sleep in Windows 10 Graphic Cards to solve the problem; Turns out, after playing around, that the problem does not have anything to do with monitor settings. The lock up occurs whenever the disc goes to... Discussion in 'Windows 10 Graphic Cards' started by browntbdd, Nov 29, 2017.

  1. f14tomcat Win User

    Where monitor input settings-issue with waking up after sleep


    Have you tried "Never" ?


    Where monitor input settings-issue with waking up after sleep [​IMG]
     
    f14tomcat, Dec 4, 2017
    #16
  2. browntbdd Win User

    Thank You
    - absolutely

    That is the only way it works

    I am hoping however that there can be a fix other than leaving the drive spinning 24/7
     
    browntbdd, Dec 5, 2017
    #17
  3. f14tomcat Win User
    I'm glad that worked, but I agree.....it's a band-aid. Can't think of anything else right off the top of my head. I'll see if I can find any more help.
     
    f14tomcat, Dec 5, 2017
    #18
  4. Where monitor input settings-issue with waking up after sleep

    Hi Tony. This is a small world indeed. I have a friend who is having the same issue as you but on a dc5700. His issue started after the feature update so I think this is driver.

    Now what he found is after sleep if he unplugged monitor from PC and plugged it back in it would wake up. I saw you posts about harddrive.

    His fix, as we were doing this quite remotely, was to leave iTunes running 7/24.

    Might I ask, can you return your HDD to a normal sleep setting, let it sleep and when you want to wake it up, do so, but then remove video cable from back of PC and then plug back in. Post back results please. Do this only if you have time.

    What display adapter do you have listed in device manager. It appears your box has integrated ATI chip? Does your box?

    I also noticed that BIOS is two years older than one posted on site, and seven years older than the most recent. There are firmware upgrades for just about every disk they shipped with unit and updates to the Intel Management Engine. This is just an observation. I'm going to try and contact my friend in morning, see if he too is back dated in maintenance. This could be the classic red herring.


    Ken
     
    Caledon Ken, Dec 5, 2017
    #19
  5. browntbdd Win User
    1 Intel(R) q33 express chipset family (microsoft corporatione - WDDM 1.0)

    2 Intel Management Engine? I hit update drivers on the 2 lines i had for Intel core processors and they said I had the correct one.
    Are you suggesting that i do some thing else/ I do not know what Intel Management Engine is.

    3. Bios update- i am running HP support assistant again to see if it shows any needed updates. If that finds nothing- and I have ran it b4
    how do i step by step update BIOS ?
    I have right clicked on most items in device manager (there is no BIOS listing) and all drivers are up to date.
     
    browntbdd, Dec 6, 2017
    #20
  6. Wynona Win User
    You have to update BIOS from HP. Go here and search for BIOS Update for your computer:

    HP Compaq dc5800 Small Form Factor PC | HP® Customer Support

    It will want you to sign in, or I would have given you a link. *Sad
     
    Wynona, Dec 6, 2017
    #21
  7. Here is link.

    Not sure what happen Wynona.

    https://support.hp.com/us-en/drivers...tor-pc/3658082

    Now the exe states it is for the supported O/S's. 10 is not a supported OS for this box. You are looking at V01.60.

    Before executing would you happen to have your 7 recovery disks and a spare HDD?

    On the display adapter do you have an ATI or AMD graphic sticker on front of box. Really strange that site lists it but you don't have it.

    Did you have a chance to run the experiment, setting drive back and then when it won't wake unplugging monitor?

    Please be aware there is risk associated with updating BIOS and we all want this to go well. Please don't rush.


    Ken
     
    Caledon Ken, Dec 6, 2017
    #22
  8. browntbdd Win User

    Where monitor input settings-issue with waking up after sleep

    After reading all the steps and warnings

    Knowing I have no recovery discs etc..

    I will pass

    Thank you

    I told drive to go to sleep- but I locked up running chrome last need and just powered off

    I will test and post in future
     
    browntbdd, Dec 6, 2017
    #23
  9. Okay. While the warnings are real, they have to be worded strong. I understand your position.

    Pretty sure we can get Win 7 if at some point you want to pursue.

    How about the ATI / AMD label on box?
     
    Caledon Ken, Dec 6, 2017
    #24
  10. browntbdd Win User
    I am lost:

    1 "Pretty sure we can get Win 7 if at some point you want to pursue."
    - I am on windows 10, so I do not know what reference to Windows 7 is about

    2 "How about the ATI / AMD label on box?"
    - I do not understand what that means either. Is the "box" the CPU?
    - what am I looking for?

    NOW THE GOOD NEWS:

    A unplug, replug of monitor- ZERO CHANGE
    B unplug replug USB cord for Iphone- ZERO CHANGE
    C Plug in a USB Memory stick- BINGO

    Its alive !!

    And if it stays working- a lot easier resolve
     
    browntbdd, Dec 6, 2017
    #25
  11. Wynona Win User
    Are we talking about the same thing, Ken? I wanted him to look for a BIOS update.

    Am I understanding you correctly in that updating the BIOS for this box is OS specific?
     
    Wynona, Dec 6, 2017
    #26
  12. Wynona Win User
    From what I saw on the HP site about your system, I believe it came with either Vista or (most likely) Windows 7; thus the reference to Windows 7. I'm pretty sure that's what HP and/or Ken are referring to.

    The "box" is the case that holds the guts of your computer. The CPU is the Central Processing Unit (the brain) of your computer and is located on the motherboard. HP and most other manufacturers put labels on the case so the end user can easily identify it. I just have to look at the side of my case to tell that I have an HP Pavilion 500-056 PC. You should have a similar label on yours. A little sticker (logo) on the front identifies mine as having an AMD processor (CPU) and that it's an HP. If you don't find a label on the side of your computer, look on the back where all the cables are attached. There should be a label with the Model Number and Serial Number.

    Are you saying you got things to work simply by plugging in a USB stick? *WhatIf that's what I read, it's a first for me!

    Good luck on keeping it going.
     
    Wynona, Dec 6, 2017
    #27
  13. Where monitor input settings-issue with waking up after sleep

    Yes the reference to 7 was because HP said the exe was meant for supported OS's and this box did not come with 10.

    Yes as Wynona described, look for a little sticker that boosts what is inside. Intel and the graphic suppliers stick them on there to advertise.

    The link I provided had drivers, bios and others. The BIOS was v01.60


    Where monitor input settings-issue with waking up after sleep [​IMG]
     
    Caledon Ken, Apr 5, 2018
    #28
Thema:

Where monitor input settings-issue with waking up after sleep

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