Windows 10: "Where's my pen" never shows location

Discus and support "Where's my pen" never shows location in AntiVirus, Firewalls and System Security to solve the problem; I have "Where's my device" turned on. The Surface pen shows up as a device. It shows a timestamp for when I last used the device. But it always says... Discussion in 'AntiVirus, Firewalls and System Security' started by jaygourley, Sep 17, 2019.

  1. JAYGOURLEY
    jaygourley Win User

    "Where's my pen" never shows location


    I have "Where's my device" turned on. The Surface pen shows up as a device. It shows a timestamp for when I last used the device. But it always says "location unavailable." The Surface Pro 6 on the other hand consistently shows an a recent location. Why doesn't "Where's my pen" show a location.

    :)
     
    jaygourley, Sep 17, 2019
    #1
  2. ROBELENE WIN
    Robelene Win Win User

    Stylus pen

    Hi,

    It can be a compatibility issue between the pen and your tablet. We suggest that you visit the manufacturer of the Bamboo Ink pen for the list of devices that are compatible with the pen.

    Let us know if you have any other questions.
     
    Robelene Win, Sep 17, 2019
    #2
  3. BRINK
    Brink Win User
    Support for Pen with Windows Application Driver v1.1 Preview


    Source: Announcing support for Pen with Windows Application Driver v1.1 - Preview available now - Windows Developer Blog
     
    Brink, Sep 17, 2019
    #3
  4. MURALIDHAR_G
    Muralidhar_G Win User

    "Where's my pen" never shows location

    PEN TOOLS NOT WORKING

    Hi Deepender,



    Thank you for writing to Microsoft Community Forums.



    1. What is the make and model of the Pen tool and the computer?
    2. What happens when you try to write?
    3. Are you aware of any recent changes made on the device prior to this issue?
    4. Which version of Windows is installed on your device?


    Refer the article Which Windows operating system am I running to provide
    the details.



    If you’re using the Microsoft Surface Pen, you may refer the article
    Troubleshoot Microsoft Surface Pen
    for the troubleshooting steps. The same troubleshooting steps can also be implemented for the other pens as well.

    Hope it helps.





    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Sep 17, 2019
    #4
Thema:

"Where's my pen" never shows location

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