Windows 10: While I was trying to do a backup to a cloud I got an error 0x800704F8

Discus and support While I was trying to do a backup to a cloud I got an error 0x800704F8 in Windows 10 Installation and Upgrade to solve the problem; Windows 10 Pro version: 1909... Discussion in 'Windows 10 Installation and Upgrade' started by WojJab, Apr 29, 2020.

  1. WojJab Win User

    While I was trying to do a backup to a cloud I got an error 0x800704F8


    Windows 10 Pro

    version: 1909

    :)
     
    WojJab, Apr 29, 2020
    #1
  2. Bokenzhe Win User

    Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

    This is my third try for help.

    I've enclosed my problem, the steps suggested which I performed, and current status.

    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.

    You had this question


    • While I was trying to do a backup to a cloud I got an error 0x800704F8 [​IMG]




    DM

    Divya M replied on


    Hi,

    Thank you for posting your query on Microsoft Community.

    We sincerely regret for the inconvenience caused.



    Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



    Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



    Method 2: Run check disk to check for any errors.



    Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

    You may also follow the below link and check if it helps:

    Get the latest Windows features | Install Windows 10 Insider Preview



    Please let us know if you need further assistance.



    Thank you.

    -----------------------------------

    Yes, I need more assistance.

    I ran a disk check on both the source and destination drives for the backup. No errors.

    I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

    I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

    The event viewer reports this error every time I attempt to manually initiate a backup:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 201.

    I'm assuming that with this error, my backups are not being done.
     
    Bokenzhe, Apr 29, 2020
    #2
  3. Bokenzhe Win User
    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • While I was trying to do a backup to a cloud I got an error 0x800704F8 [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Apr 29, 2020
    #3
  4. btarunr Win User

    While I was trying to do a backup to a cloud I got an error 0x800704F8

    ASUSTOR Announces Support for ElephantDrive Cloud Backup

    ASUSTOR Inc., a leading innovator and provider of network storage solutions, has announced the addition of the new ElephantDrive cloud backup App for all ASUSTOR NAS devices. ASUSTOR NAS users will be able to download and install this new App via App Central. ElephantDrive provides an online cloud backup service that allows data from ASUSTOR NAS devices to be backed up in real time or via scheduling to ElephantDrive's encrypted cloud storage space. Data can also be conveniently restored in the event of an accident, significantly enhancing data availability.

    "We are delighted to begin our collaboration with ASUSTOR. Our goal has been to provide seamlessly integrated cloud backup solutions for NAS devices, so it was only a matter of time before we offered support for ASUSTOR's powerful and user-friendly devices," said Michael Fisher, CEO at ElephantDrive. "We are convinced that the combination of ASUSTOR's hardware and ElephantDrive's cloud services will satisfy the most demanding users."


    While I was trying to do a backup to a cloud I got an error 0x800704F8 [​IMG]


    "We are elated to be bringing ElephantDrive's cloud backup solutions to all ASUSTOR NAS users," said James Su, Product Manager at ASUSTOR. "We aim to provide our users with the best backup and data protection solutions, securing their data and providing peace of mind."

    ASUSTOR recognizes the demanding requirements that users have for backup, providing a host of comprehensive backup solutions that give users the flexibility to configure backups in different usage scenarios. ASUSTOR backup solutions include the Backup Plan utility for Windows, Time Machine support for Mac, FTP/Rsync backup to remote servers, and synchronized backup to cloud storage services such as Dropbox, Owncloud, Google Drive, Microsoft OneDrive, HiDrive and hubiC. The addition of support for ElephantDrive provides yet another high quality cloud backup option for users to choose from.

    For more information about ElephantDrive's features and take advantage of ElephantDrive's exclusive pricing, please visit this page.
     
    btarunr, Apr 29, 2020
    #4
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While I was trying to do a backup to a cloud I got an error 0x800704F8

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