White paper icons in start menu apps

Discus and support White paper icons in start menu apps in Windows 10 Support on Windows 10 Forums to solve the problem; In my windows 10 start menu all my installed programs give a white paper (with curled right corner) icon. There are a few that give the original icon... Discussion in 'Windows 10 Support' started by Lobbes, Aug 8, 2015.

  1. Lobbes Win User

    In my windows 10 start menu all my installed programs give a white paper (with curled right corner) icon. There are a few that give the original icon but most of them do not.
    I tried a new clean install but that didn't help.
    I also tried:
    -SFC scannow gedaan met deze opdracht: sfc /scannow
    (heeft niets opgelost)
    -DISM gedaan met deze opdracht: dism.exe /online /Cleanup-Image /RestoreHealth
    -Delete imoage cach
    -Rebuild image cach
    -Used another account
    -In the start menu folders the icons are as they should be
    I even installed classic shell for a while and the the icons are normal!
    So I think there is something wrong with my start menu
    I tried everything I could think of but nothings helps.
    It's anoying to see the wrong icons although when I click them de app opens normally.

    WHAT CAN I DO TO GET THE NORMAL ICONS BACK?
    Please help me out!!


    :)
     
    Lobbes, Aug 8, 2015
    #1
  2. Neha.Gupta Win User

    White paper icons in start menu apps

    Hi,

    Let’s follow below mentioned steps and check if that helps:

    Step 1: Clean Boot

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. To know more, follow
    the article below:

    http://support.microsoft.com/kb/929135



    The same steps can be followed for Windows 10 operating system.



    Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.



    Step 2: Run SFC Scan and DISM commands

    Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

    1. Press Windows key + X, click
    Command Prompt (Admin).


    2. In the Command Prompt, type the following command, and then press ENTER:

    sfc /scannow (Press Enter)

    DISM.exe /Online /Cleanup-image /Scanhealth (Press Enter)

    DISM.exe /Online /Cleanup-image /Restorehealth (Press Enter)

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Aug 8, 2015
    #2
  3. Rajeshwari_Patil Win User
    White paper icons in start menu apps

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



    I suggest you to Run the Windows apps troubleshooter
    from the below link.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



    I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.
     
    Rajeshwari_Patil, Aug 8, 2015
    #3
  4. YOU
    You Win User

    White paper icons in start menu apps

    By "image cache", mean "icon cache", right? Did do this? : Rebuild the Icon cache in Windows 7 | 8
     
  5. Lobbes Win User
    Lobbes, Aug 8, 2015
    #5
  6. YOU
    You Win User
    What happens if right click the broken Firefox tile, click "Open File Location", right click the selected shortcut in the window that opens, click Properties, and click Change Icon? Under "Look for icons in this file", is firefox.exe selected, and are there Firefox related icons? Or does it say "imageres.dll"?
     
  7. hawkman Win User
    The Icons usually goto White when you have installed a newer version of that program.

    Delete the White open the program create shortcut should go back to normal.

    Roy
     
    hawkman, Aug 8, 2015
    #7
  8. Lobbes Win User

    White paper icons in start menu apps

    When I want to change the Firefox Icon the firefox.exe is selected and there are firefox related icons.
     
    Lobbes, Aug 8, 2015
    #8
  9. Lobbes Win User
    I can't delete the white icon in the apps (start menu) I only can delete the whole program or copy the shortcut to the right side of the startmenu
     
    Lobbes, Aug 8, 2015
    #9
  10. YOU
    You Win User
    To delete the broken icon in All Apps, go to All Apps, right click Firefox there and click "Open File Location", then delete the selected file in the window that opens, then drag the new Firefox shortcut into the window that opened.
     
  11. Lobbes Win User
    Thanks fot your answer it helped a lot!

    First it went wrong: if you use the original shortcut of a program and put it first on the desktop and then drag it in the file location of all apps from that specific program and then look in the start menu then it is still broken
    I found out that when you change the icon of the shortcut on the desktop (the icon has to be on a other location then the program) and drag it to the file location of all apps from that specific program then the broken icon is gone!!!

    So i have IcoFX, I extracted a lot of original icons and moved them to a map that I have with modified icons

    What I did:
    -I made a shortcut of every program with a broken icon on the desktop
    -Replaced the original icon with another icon
    -Right clicked on open file location of every program and deleted the selected file and dragged the new shortcut to the file location

    It was a lot of work but all the broken links are gone also after restarting the computer.

    But it should not be like this, there is a bug in my windows 10 and I don't know what it is!!!
    Since the 29th of july I installed windows 10 3 times, 1st over win7, 2st clean install, 3th over win10 itself.
    This is not the way it's supposed to be.

    Anyway, I,m satisfied for now.

    Again thanks for the tips
     
    Lobbes, Aug 9, 2015
    #11
  12. Kranor Win User
    Any fix to this issue? I still have this problem on win 10 home following an upgrade from 8.1.

    I have tried rebuilding the icon cache, thumbnail cache, SFC Scannow, remove and reinstall software, copying shortcuts from the different start menus (roaming vs all users)

    All to no effect.....
     
    Kranor, Nov 25, 2015
    #12
  13. bananaman2015 Win User

    White paper icons in start menu apps

    FINALLY found a solution to this that works (for me at least) having tried most of the original suggestions.

    Before upgrading, I'd created a junction from c:\windows\installer to another drive to save space on my SSD. When I looked, this junction still existed from the c:\windows.old\windows folder, but not from the active c:\windows\installer.

    By copying the files from c:\windows\installer to my folder on the other drive, then creating a new junction, all the icons came back (some required a restart to refresh).

    Hope this helps others with the same problem.
     
    bananaman2015, Apr 4, 2018
    #13
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White paper icons in start menu apps

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White paper icons in start menu apps solved