Windows 10: white screen/ started black and grey

Discus and support white screen/ started black and grey in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, My daughters laptop suddenly went black with grey lines across it, it is now a white screen with 2 black horizontal lines no idea what the issue... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by izzybowden, Jan 24, 2021.

  1. white screen/ started black and grey


    Hi,

    My daughters laptop suddenly went black with grey lines across it, it is now a white screen with 2 black horizontal lines


    no idea what the issue is or how to fix


    any ideas??

    :)
     
    izzybowden, Jan 24, 2021
    #1
  2. Mojaw Win User

    Windows 10 white / grey / black screen at random intervals

    I am having an issue whereby Windows 10 will crash to a white / grey / black screen at seemingly random intervals.

    i7 6700k Processor

    MSI Krait Gaming Motherboard

    NVIDIA GTX1070

    16GB Corsair Vengeance 3000mhz

    I originally thought this was due to newly installed NVIDIA Graphics drivers as the computer white screened after 10 seconds of booting to desktop. The screen would usually go white, but occasionally went black / grey on boot and occasionally occurred when
    I clicked on the start menu. I tried the following to remedy the issue:

    - Reinstalled current graphics drivers with a clean install

    - Rolled back to previous graphics driver version with a clean install

    - Disabling windows fast boot

    - Restoring windows to a point prior to white / grey / black screens

    - Reinstalling windows but keeping personal files

    The last "remedy" has prevented the machine from white screening on boot. However, I recently tried to run MSI Afterburner and the white screen happened again. I find it hard to believe that MSI Afterburner would be causing the issues. Is there anything
    I'm missing that I could do to prevent it happening again?
     
    Mojaw, Jan 24, 2021
    #2
  3. dir_d Win User
    HD5770 grey screen problem

    My Grey Screen was caused by bad memory. Changed the memory and everything has been good for over a year. What i mean by this is that Grey Screens are not black and white to solve they are in the grey area. There are alot of different components within your computer that can be causing the grey screen. If you can i would RMA 1st though because the GPU may be really sensitive to your system. If you still have issues after the RMA got for overclocks and RAM.
     
    dir_d, Jan 24, 2021
    #3
  4. GabbieM Win User

    white screen/ started black and grey

    Black and white screen

    I am unable to change my screen back to the previous background colour. Not only this, but all the photos in my albums have also turned black/white/grey. No more colour in my photos or on screen. In settings - personalisation - colours, I am only being
    shown a grey colour- palette - so no options available to change back. Am especially concerned about my photos.
     
    GabbieM, Jan 24, 2021
    #4
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white screen/ started black and grey

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