Windows 10: why am I suspended?

I don't know why I'm suspended?

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

Account suspended

Hi Lynn,

When you read email, use a social networking site (like Facebook) or surf the Internet, you should be wary of scams that try to steal your personal information (identity theft), your money, or both. Many of these scams are known as "phishing scams" because
they "fish" for your information. Cybercriminals often use the names of well-known companies, like ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use email to trick you, they sometimes
use the telephone, instead. You can check these links for more information:

• Email and web scams: How to help protect yourself
• Avoid scams that use the Microsoft name fraudulently

If your account is temporarily suspended, you can follow the steps in this
link to unblock your account.

Should you need further assistance, don't hesitate to get back to us.

 

USB selective suspend settings not available?

Hello Grant,

To answer your question about USB Selective Suspend Settings, follow the steps below:

• Press Windows + X.
• Choose Power Options.
• Select Choose when to turn off the display.
• Open Change advanced power settings.
• Expand USB settings and USB selective suspend setting.
• Select Enabled (default) or Disabled.
• Click Apply, then OK.

Please check out the image below for your reference:





Keep us informed about the outcome.

Thank you.