Windows 10: Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account...

Discus and support Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account... in Windows 10 Network and Sharing to solve the problem; To me this seems like a bug, but I could be wrong. Maybe it's some kind of security feature? I login to Windows 10 (1903) with an AzureAD login. Since... Discussion in 'Windows 10 Network and Sharing' started by JorikC, Aug 27, 2019.

  1. JorikC Win User

    Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account...


    To me this seems like a bug, but I could be wrong. Maybe it's some kind of security feature? I login to Windows 10 (1903) with an AzureAD login. Since that password is pretty long, I prefer to not enter it every time I login and/or after locking my workstation when I leave my desk.


    So I'm quite happy that Windows 10 allows me to use a short PIN code to login instead! However when I login with PIN, I am completely unable to access my Synology NAS shared drives. Since the password for my AzureAD login and the password for the Synology drive (with yet another username) are different, I don't understand why the different login would make any difference.


    The right credentials are stored in the Credential Manager under Windows Credentials with the IP address of the NAS as Internet or network address.


    So if I login with PIN I get a message that the mapped drive R: cannot be mapped, but then if I logout and login again with my AzureAD password, it works flawlessly...


    I've found references online from years ago, when Windows 10 was still a Technical Preview, but has this really not been fixed over the course of all these years?!

    :)
     
    JorikC, Aug 27, 2019
    #1

  2. Unable to connect to Synology NAS drive's shares

    Hi,

    I have been unable to connect to the shares on my Synology NAS drive since upgrading to Windows 10 when I try to map a network drive, or double click on "DISKSTATION" under "Network" in WIndows Explorer I get the following two message boxes.

    This is now driving me nuts as I cannot copy files to/from my NAS drive and I think the only way is to go back to Windows 7 where I had no issues with connectivity.

    I'm currently running version 1511 (build 10586.420)

    Any help much appreciated.

    Thanks


    Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account... ff446ab7-f11b-4543-8609-d7a051c9a385.jpg



    Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account... a4ad0474-4f55-4023-9536-cd473f7dd3a3.jpg
     
    SkyExplorer, Aug 27, 2019
    #2
  3. Windows 10 File Explorer cannot access Synology NAS

    I am using a HP laptop with Windows 10 Home and suddenly over the last several days a Synology NAS cannot be accessed from the laptop.

    More information:

    The version of Windows 10 Home - 1803

    I have two other PC in the house and both can access the Synology NAS

    I also have several Android tablets - they can access the NAS

    On the laptop (with the issue) I also have a Synology management software product - It CAN access the NAS and open files

    I originally mapped the NAS several months ago on the laptop and the mapped drives worked as expected until yesterday,

    Yesterday I started getting messages saying "… the network path was not found." every time I tried to access/map the NAS

    After several reboots of the laptop (yesterday) I was finally able to map the NAS, but only by typing in "\\ (NAS Name) \" before I started the mapping process.

    This morning the same mapping (that worked yesterday evening) is not working and giving the same error message I saw yesterday morning.

    Just to recap

    Running laptop - windows 10 Home (1803)

    Mapped NAS drives worked fine until yesterday

    Synology management software on same PC can access the NAS and open files

    Several other PCs can open files

    I was able to re-establish connections yesterday by specifying the NAS name when I restarted the mapping

    Today the mapping does not work (again).
     
    WilliamToombs, Aug 27, 2019
    #3
  4. Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account...

    Getting access to my data on Synology NAS


    Hi, I have a problem with my Synology DS211j – please any help would be appreciated:
    I bought the Synology NAS about a year ago but after setting-up the NAS I had a stroke :-(.
    I am now trying to re-lean my NASs but am struggling with my Synology:
    I can see the NAS has two disk – a 1Gb disk “Not installed”, and a 2Gb disk “Installed”. As I think I should have some important data, I need to work out what I have on the 2Gb disk or possible even on the 1 Gb disk?
    So the 2Gb disk says it is installed but I don’t know how to get to the data from the disk (and I’m trying to be careful so that I don’t lose the data)?
    ny advise on the steps on get ting access to the date would be really appreciated!
     
    winchesterstoke, Aug 27, 2019
    #4
Thema:

Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account...

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