Windows 10: why am i unable to make in game purchases?

Discus and support why am i unable to make in game purchases? in Windows Hello & Lockscreen to solve the problem; read the subject above... Discussion in 'Windows Hello & Lockscreen' started by desmondnichols, Apr 22, 2019.

  1. DESMONDNICHOLS
    desmondnichols Win User

    why am i unable to make in game purchases?


    read the subject above

    :)
     
    desmondnichols, Apr 22, 2019
    #1
  2. VLADIMIR MI
    Vladimir Mi Win User

    Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com       and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Apr 22, 2019
    #2
  3. WILFRED MAC
    Wilfred Mac Win User
    purchased game

    Hi,

    To install a game on you need to make sure that you sign in on your computer using the Microsoft account that you use to purchased the game. To install a game on Windows 10, you may follow the steps below:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse to and select the game you want to buy.

    If you already own the game, you can install it on your PC. Otherwise, select Install to download and install the game.

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Apr 22, 2019
    #3
  4. AZARUDDIN SYED
    Azaruddin Syed Win User

    why am i unable to make in game purchases?

    games (in game purchases)

    Hi James,

    Sorry for the inconvenience caused to you.

    I suggest you to follow the below steps and check if it helps.

    • Open Internet Explorer and click on Tools.
    • Select Internet Options and go to Advanced
      tab
    • Uncheck Do not save encrypted pages to disk and click
      OK.
    • Now check if you are able to make the purchase.

    Hope this helps. Keep us updated with the status of the issue to continue assisting you further.

    Thank you.
     
    Azaruddin Syed, Apr 22, 2019
    #4
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why am i unable to make in game purchases?

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