Windows 10: Why AMD Send Me Same Radeon Software Update Which Is Already I Have Installed On My PC ?

Yesterday, I updated my Radeon software from 18.12.0 to 19.1.1. But, when I opened AMD Radeon Setting, and I checked for an update for a newer version. I got this.....





Currently Installed - 19.1.1

New Recommended - 19.1.1

New Optional - 19.3.3


So, what happened? Is there an issue with this new driver update?

What should I do now?

:)

 

AMD ATI Radeon HD 3450

Hi,

After many users reporting the same issue after AMD Windows 10 Nov 2017 update where rolling back driver was not working we found the steps to resolve this for all of them at AMD mobility Radeon HD4500 not working after windows 10 update Solved - Page 2 - Windows 10 Forums

Extracted steps from this article and post by psylocyble/jcorallo:

• Device Manager
• Display Adapters and right click on your installed adapter
• Choose Update Driver
• "Browse my computer for driver software"
• Click "Let me pick from a list of available drivers on my computer"
• In the list choose an older driver and click Next

In our case it was the 2015 driver which resolved the issue for most users.

Microsoft or ATI/AMD have made an major mistake in releasing these updates as we have received many calls in the last 3 working days from clients, for some reason is using Microsoft generic drivers instead after the update.

Hope this helps you and others.

 

AMD Radeon Settings update CRASHES

Hi,

It is possible your AMD Radeon Settings crashes after update due to compatibility issue. To isolate your issue, kindly answer the following questions:

• Did you get any error messages? If yes, could you provide us a screenshot?
  
• What troubleshooting steps have you done so far?
• Does this happen only when you watch videos?

We're looking forward to your response.

 

AMD Radeon HD 3450

Hi,



Thank you for writing to Microsoft Community Forums.



As per the device manufacturer’s support site, the graphics card is not designed to support Windows 10, the drivers for ATI Radeon HD 3450 graphics card are available only up to Windows 8, you can try with installing
AMD Catalyst software Suite for Windows 8/8.1 in compatibility
mode and see if it helps.

• Right click the applications installation file (exe), select
  Properties andgo toCompatibility
  Tab.
  
• Select the appropriate options from the list.
  
• Click Apply/OK.
  
• Right Click the file and select the
  Run as administrator option to install.
  

I also suggest to check in device manager if the PC has integrated graphics or get in touch with the device manufacturer to check the same. You can also get the complete device specifications by entering the System Service tag
Here.



Hope the information is helpful.



Peer Samie

Microsoft Community-Moderator