Windows 10: Why are threads closed when a question is open-ended or has multiple answers?

I wanted to respond to a question on hard drives spinning in windows 10 when the PC is not in use with my solution.

Someone closed the thread. Why?

:)

 

open tab that won't close

Hi,

Kindly help us identify the issue properly by answering the following questions:

• Did you make any recent changes in your system before the issue began?
• Does the issue occur every time you open your system?
• Have you tried closing the window by ending the process via Task Manager?

We suggest running the SFC tool to scan for any corrupted system files that may be causing the issue to occur. You may refer to
KB929833 for more information.

We'll be waiting for your reply.

 

[Video] Cortana immediantly gives an error, but answers my second question with the first question's answer.

Hi Devui,

We would like to suggest the following steps to address your concern:

• Turn Cortana off
• Hold Ctrl+Shift and press Esc to open up
  Task Manager.
• Right-click Cortana in the list of background processes and click
  End Task.
• Go do the Cortana setup bits, putting in your name, activating required system things (indexing/location/etc), do the "Hey Cortana" bit so she recognizes how you say it. Then Restart before asking anything.

Best regards.

 

INTERNET EXPLORER WIN 10 NOT OPENING MULTIPLE TABS

Hello Harry,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like o ask you few questions:

• 
  What is the error message/error code you get?
  
• 
  Did you check if the settings of the browser has changed?
  

I suggest you to change the Internet Explorer settings by following the steps below and check if the issue is resolved.

• 
  Open Internet Explorer web browser and press
  Alt + X keys on the keyboard to open the browser settings.
  
• 
  Select Internet Options from the menu.
  
• 
  From the window, check Start with tabs from the last session under
  Startup option.
  
• 
  Click on Apply and OK.
  
• 
  Close and open the browser to check if the changes are effective.
  

Write to us with the answers to the above questions and the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.