Windows 10: Why aren't my headphones working when I connect it to my laptop headphone jack?

My headphones work when I connect it to my phone so its not broken. When I connect it to my laptop, it detects it but no audio.

I have updated the headphone drivers, it is at the latest update. I checked if it was disabled or not, it was enabled. Any of you have any suggestions?

submitted by /u/MM12062002
[link] [comments]

:)

 

Headphone mic not working with laptop 3.5mm port

I have sennheiser hd4.40 wireless headphone. I also got a cable with headphone having 2.5mm pin(attached to headphone) to 3.5mm pin(attached to mobile phone).

Problem is that when i connect 3.5mm pin to my mobile phone headphone jack, in call i am able to use mic and headphone both at same time but:

1. When i connect the 3.5mm pin to 3.5mm jack for mic on my laptop, i am not able to use the mic.(my laptop has separate 3.5mm mic and 3.5mm headphone jack)
   
2. When i connect to 3.5mm jack for headphone, only headphone is working with laptop not mic.
   

Please do not suggest why I am not using Bluetooth because it is a separate problem.

I am missing something or maybe this may be limitation or something else. Help me on this. :-(

 

Headphone jack not working

Hi,

Sadly it is confirmed that the problem is with the headphone jack. I suggest you to consult a laptop technician to repair/replace the headphone jack. If you have any further queries feel free to ask.

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.