Windows 10: Why can I not delete my unwanted emails?

Why can I not delete my unwanted emails


* Original title: deleting

:)

 

cant delete emails from an account in Mail app

Hi,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

• On which email account are you unable to delete unwanted emails?
• How are you trying to delete unwanted emails?
• Do you receive any error code or error message while deleting emails? If yes, what is it?
• Have you tried to press Shift + Delete on your keyboard or right click on the email and select the delete option from the menu?
• What happens when you do it?

If the issues seems to be with the Mail App, as part of troubleshooting I suggest you to run the Windows app troubleshooter and check.

Try these steps to run the troubleshooter:

• Type troubleshooting in the search bar.
  
• Click view all in the left panel.
• Select ‘Windows app ' and follow the on-screen instructions.
  

Please get back to us with the results. We are happy to help!

 

Problem with unwanted folder deletion

I have a rather large HDD with multiple directories and sub-directories. I've recently discovered that each of these directories contains an unwanted .metadata folder, which itself contains a number of unwanted files. I'd like to delete all these .metadata folders and their contents (all identical) in one fell swoop, rather than have to laboriously wade through maybe 300 separate directories to delete them individually.

Suggestions?

 

How do i unsubscribe emails from unwanted senders?

Hi Bob,

There are several ways on how you can block spam emails or unwanted messages. To isolate your issue, we'd like to ask if you are trying to block spams. Meanwhile, here are some options that you can do to block unwanted messages:

Junk mail filter - Selecting Exclusive option. This feature will let you receive emails from your contact list and safe senders list. To set up a junk mail filter to Exclusive, follow these steps:

• Sign in to your Microsoft account.
• Click the gear icon located on the upper right panel of your mailbox, just beside your username.
  
• Select More mail settings.
• Under Preventing junk email, click on Filters and reporting option.
• Under Choose a junk email filter, select Exclusive.
• Click the Save button.
  

Email rules - You can set up email rules to filter incoming emails to automatically delete them and not getting them in your Inbox. If you want to create an email rule to delete emails coming from an email address, kindly refer to these steps:

• Sign in to your Microsoft account.
• Click the gear icon located on the upper right panel of your mailbox, just beside your username.
• Select More mail settings.
• Under Customizing Outlook, click the Rules for sorting new messages option.
• Click the New button.
• Under Step 1: Which messages do you want this rule to apply to?
  
  On the first box with drop down list, select the Sender's address and in the second box with drop down list, select yes.
• On the third box, type sender's email address. You may select any option that you want to use at first, second and third box depending on your preference.
• Under Step 2: What action do you want to apply? Select Delete these messages.
• Click the Save button.

Blocked senders list - You can add email address/es or domain/s in this list to stop receiving emails from them. You also need to delete them from your contact list and safe senders list as well. Perform these instructions below:

• Sign in to your Microsoft account.
• Click the gear icon located on the upper right panel of your mailbox, just beside your username.
• Select More mail settings.
• Under “Preventing junk email”, click the Safe and blocked senders option.
• Click Blocked senders.
• In the Blocked email address or domain box, type the email address of the sender or the domain that you want to block, and then click Add to list.
  

Sweep features - Sweeping emails for deletion. By using Sweep feature it will clean up all the email from a folder and selected users specially emails from spammers. Check if these helps:

• Log in to your Microsoft account.
• Check the email that that you received from spammers.
• On the top of your mailbox user interface click "Sweep."
• Once you click "Sweep," select "Delete all from."
• Check the small box that stating "Also block future messages."
• Click 'Delete all."

All the emails from the spammer will be automatically deleted and it will go directly to your deleted folder.

Keep us posted if you need additional help.