Windows 10: Why can't I connect my PS4 control to my PC by usb?

I used DS4 to connect wired my controller to my PC was windows 10 and now is windows 11 because it's a good program to use. Now in windows 11 it doesn't want to connect for some reason.

:)

 

Unable to connect PS4 controller to PC

I play video games regularly and I use a ps4 controller to play them. I use a bluetooth usb adapter to connect the ps4 controller to my pc, however, I always have to go into settings, click " remove device" from the pc, then connect with bluetooth and type
in the four digit pin which is 0000. I tried using the "windows key + a" shortcut to open the menu with all the connection options then click connect. When I click connect nothing shows up even though my controller is on pairing mode. Is there a fix for this
issue?

***Modified title from: Windows 10 Bluetooth Connection with Ps4 Controller ***

 

Unable to connect PS4 controller to PC

I play video games regularly and I use a ps4 controller to play them. I use a bluetooth usb adapter to connect the ps4 controller to my pc, however, I always have to go into settings, click " remove device" from the pc, then connect with bluetooth and type in the four digit pin which is 0000. I tried using the "windows key + a" shortcut to open the menu with all the connection options then click connect. When I click connect nothing shows up even though my controller is on pairing mode. i have tried Is there a fix for this issue?



i have already tried

1. creating a new user account in pc.

2. removing hidden grey devices from bluetooth in device manager.

3. resetting controller.

4. removing everything drivers in Bluetooth

Another weird thing, whenever I m in device manager > bluetooth and press the PS button on my controller and right after that a "Wireless controller" pops under the list, but it still doesnt connect with controller with resetting

 

USB Connected device not found by PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far.



Since you tried the same PS4 controller on a different laptop and failed to connect, resetting the system is not required and assuming that it could be a hardware related issue.



In this scenario, we would suggest you to try these methods and let us know the result of these methods.



Method 1: Steps to reset PS4

1. Turn back the controller.
   
2. You should see a tiny reset button. It must be close to the L2 button.
   
3. Use a pen or a needle and push the button for 10 seconds.
   
4. Connect the controller and check

Method 2: Update HID in Device Manager.

1. Press Windows + X and click on
   Device manager.
   
2. Click on View tab on the top. Select
   Show hidden devices.
   
3. Search & Expand Human Interface Devices and then check for
   HID-complaint game controller.
   
4. Right Click on it and select Uninstall.
   
5. Restart the PC and plug in the USB PS4 controller to install automatically.

Method 3: Set the PS4 as default app.

1. Press Windows +R key from the keyboard to open Run command.
   
2. Type joy.cpl and click OK.
   
3. Select the PS4 controller in the list and click on Advanced tab below.
   
4. Then select the PS4 controller as preferred device and click OK.

However, you can also refer this Error:
“USB Device not recognized” when you try to access a USB external hard drive article to troubleshoot, please exclude method 1 and 2 as they are not relevant to PS4.



We await your response.



Aditya Roy

Microsoft Community – Moderator