Windows 10: Why can't I create folders for use with my e-mails?

my question is why can't I create folders for use with my windows 10 e-mail?

:)

 

cannot create folders in windows mail app


when I go to 'more' in the mail app and click + a dialog display appears however when I enter the name of a new folder and click enter it appears momentarily in the folder list then disappears and a message appears at the top screen saying that the action could not be completed. I have tried the suggestions from the windows help site but nothing works. it appears that my only solution is to uninstall and reinstall the app, however that is not possible because I don't want to lose all my e-mails and accounts.
I think that the problem is definitely with the app and not some weird Windows thing because I can create new folders with my Gmail account.
Any suggestions will be appreciated, thanks in advance

 

E mail problem

Hello
This is a weird thing going on with my wife's e mail a little hard to explain.
We are with time.Warner/spectrum
I have asked at there sites and searched on lone put no real info.
Windows 10 e mail app is Windows live mail

Ok here we go
I set it all up ports and security and ports it is all working
DownLoads the required folders sends and recieves mail all is good.
It will be working for days even weeks and then all of a sudden the whole account is gone.
All folders emails saved and deleted all gone.
This have happened a few times now at least 4 or 5 times 2 times in the last month.

Is there a virus or malware or something that is doing this. ?
Every time it has happened I do change the password.
She has another account with verizon that still works and have np with.

Any suggestions or advise please
Thaks
Ruben

 

Rearranging the Order of E-Mail Accounts


I have six e-mail accounts established in my Windows 10 Mail. It appears the accounts are listed in the order they were created. However, I just had to add another e-mail account and it is at the bottom of the list. Is there any way to rearrange the list? In Windows 8.1 you could move the accounts up and down in the order that you wanted them listed. The procedure used in Windows 8.1 does not work in Windows 10.