Windows 10: why can't i get the verification code on my mobile?

Discus and support why can't i get the verification code on my mobile? in AntiVirus, Firewalls and System Security to solve the problem; why can't i get the verification code on my mobile?... Discussion in 'AntiVirus, Firewalls and System Security' started by abdur rauf ansari, Aug 6, 2020.

  1. ABDUR RAUF ANSARI
    abdur rauf ansari Win User

    why can't i get the verification code on my mobile?


    why can't i get the verification code on my mobile?

    :)
     
    abdur rauf ansari, Aug 6, 2020
    #1
  2. MICHIECHELLE
    Michiechelle Win User

    I'm not getting my verification code when I try to verify my identity on PC

    I already know how to turn on two step verification.. this isn't about how to verify. This is about why when I ask for a code to be texted to my phone.. I don't get one. It's supposed to be a 7 digit code. I never receive it.
     
    Michiechelle, Aug 6, 2020
    #2
  3. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User
    Unable to get Verification code

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    To begin with troubleshooting I would like you to answer the following question:

    • Which email client are you using?
    • What exactly do you mean by"I have entered but unfortunately there is email code send to my inbox whatsoever."?
    • Are you not receiving any verification code to your primary account that you have access to?
    • Is your phone number registered to get the verification code?

    Please get back to us with reponse in oreder to assist you accordingly.
     
    Amrita Bhattacharjee, Aug 6, 2020
    #3
  4. ROBJLAU
    RobJLau Win User

    why can't i get the verification code on my mobile?

    Microsoft account security code - WHY?

    Thanks for the reply Greg.

    "If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on
    a device that isn't trusted. When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when
    there might be a risk to your account security."

    Overkill.

    As Two-Step verification has never been turned on, I presume MS thinks every time I log into access pages on https://account.microsoft.com/ pages I'm a risk to my account. Even from computers listed in the 'Devices" tab of those pages. Even though I have
    to supply my MS password to get to those pages.

    Are you suggesting I turn two-step verification on, which is what I don't need?
     
    RobJLau, Aug 6, 2020
    #4
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why can't i get the verification code on my mobile?

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