Windows 10: Why can't I reset my PC to sell?

Discus and support Why can't I reset my PC to sell? in Windows 10 Installation and Upgrade to solve the problem; why doesn't it let me reset my pc to sell. I already did the command prompt as well. please help * Original title: restart pc... Discussion in 'Windows 10 Installation and Upgrade' started by BryanRamirez5, Jan 21, 2020.

  1. Why can't I reset my PC to sell?


    why doesn't it let me reset my pc to sell. I already did the command prompt as well. please help


    * Original title: restart pc

    :)
     
    BryanRamirez5, Jan 21, 2020
    #1

  2. Resetting a PC to sell on


    Am thinking of selling on my laptop - what is the best approach to getting it ready for that - should I reset the PC under the settings / options? Obviously I will not keep to choose any personal files and I will make sure our office 365 currently installed on it is uninstalled and removed before selling on. Presumably that option to 'reset this pc' will return it to how it was when I turned it on the first time having been delivered from the manufacturer?

    Once reset, what happens to the laptop which is listed under 'Devices' if I view my Microsoft account in a browser. At the moment I see my current desktop and this laptop listed under devices. Will it automatically dis-associate itself from my account and disappear from this list or will I need to remove it? We have a family account setup, so the laptop also currently shows under 'devices' my wife's account and my son's child account. Will these also disappear? Basically once sold I do not want any trace of the laptop on our Microsoft accounts. Presumably there will be no unforeseen knock on effect for our MS accounts on our desktop which will be keeping.

    Thanks,
    Wayne
     
    Scottyboy99, Jan 21, 2020
    #2
  3. IggSter Win User
    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Jan 21, 2020
    #3
  4. NavyLCDR Win User

    Why can't I reset my PC to sell?

    Run Windows Recovery before selling PC


    Are you sure the secure erase of the hard drive is part of reset this PC options? Reset this PC from inside Windows uses files from the Windows folder itself to reset Windows, so if the drive was securely erased, how could it reset Windows from files that were on the drive that was supposedly securely erased? I've always known securely erasing a drive to be a two step process - you boot into the program that does the secure erase of the drive, and then you do a clean install of Windows from an external media source that contains the installation files.
     
    NavyLCDR, Jan 21, 2020
    #4
Thema:

Why can't I reset my PC to sell?

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