Windows 10: Why can't I reset my PC?

I'm trying to reset my pc, but once it goes to like 50%, it gives me the blue screen of death, and it continues to try and reset, the whole process just repeats. How do I fix??

submitted by /u/AnonymousLegend48
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:)

 

Why Can't I Reset My PC/Format Drives?

Hello,

We still can't identify what causes this error when resetting your computer. But for us to better understand and isolate it, kindly answer the following questions:

• What is the exact error message when you attempt to reset your computer?
• How did you reset your computer, by the way?
• Any troubleshooting steps you've tried so far?

We look forward to your reply.

 

can't run install file ' these files can't be opened'

thanks, did that, made no difference even tried putting all settings to minimum security.....when I moved the file from the external HD to my c drive it worked, can't think why...

 

Why is my computer telling me that it's unable to perform reset?

I'm doing a factory reset on my Lenovo Y920 running Windows 10 64-bit and I did the whole steps of reinitializing Windows to factory settings, but after the whole process ended it took me back to the same exact desktop I saw before attempting the reset, then a blue dialogue box that dims the rest of the screen, and tells me "can't perform reset" or something like that. What is going on with my system and why can I not reset it to factory settings? Please help.