Windows 10: Why Can't I Run Microsoft Safety Scanner???

Discus and support Why Can't I Run Microsoft Safety Scanner??? in AntiVirus, Firewalls and System Security to solve the problem; Why can't I run Microsoft Safety Scanner??? I get that smart screen windows and select 'Run anyway' Then I get a message saying it can't run on this... Discussion in 'AntiVirus, Firewalls and System Security' started by JamesJoey, Oct 24, 2019.

  1. JamesJoey Win User

    Why Can't I Run Microsoft Safety Scanner???


    Why can't I run Microsoft Safety Scanner???

    I get that smart screen windows and select 'Run anyway'

    Then I get a message saying it can't run on this pc.

    And yes, I selected the proper one. (64 bit)


    Why didn't I get the same issue with Malwarebytes Antimalware??

    I guess Microsoft doesn't trust it's own apps.


    James


    * Moved from Win 10/Security

    :)
     
    JamesJoey, Oct 24, 2019
    #1
  2. dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Oct 24, 2019
    #2
  3. JamesJoey Win User
    JamesJoey, Oct 24, 2019
    #3
  4. jeanacox Win User

    Why Can't I Run Microsoft Safety Scanner???

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    *Original Title: Zeus b2957e virus

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    which of course is this Zeus b2957e since it is still there. I am a novice compared to most/all of you so I am up for any help/suggestions.

    The malware listed on Microsoft Safety Scanner it could not remove= Exploit:Java/Obfuscator.W

    [Moved from Windows]
     
    jeanacox, Oct 24, 2019
    #4
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Why Can't I Run Microsoft Safety Scanner???

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