Windows 10: why did virus update not happen ?.

why did virus update not happen ?.

:)

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Nothing happens when trying to intsall the updates with message: "Waiting to download" on Windows 10

Hi Teddy,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about installing the updates on your device. We will help you with this issue.

Do let us know if you were able to see any errors with this issue?

This issue might be due to the anti-virus software or corrupted Windows Update Components.

Try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

If the issue still persists,

Step 2: I suggest you to
run the Windows Update troubleshooter and check.

Windows Update Troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows key and type
  Troubleshooting.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run the
  Windows Update Troubleshooter and follow the on-screen instructions.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.