Windows 10: Why do I have Crackling Audio Sounds but only when I am Online?

Discus and support Why do I have Crackling Audio Sounds but only when I am Online? in Windows 10 Customization to solve the problem; When I use my movie player or music player offline or even play games my audio works perfectly fine. But as soon as I go online to watch movies through... Discussion in 'Windows 10 Customization' started by Magnus Iridium, Jan 20, 2020.

  1. Why do I have Crackling Audio Sounds but only when I am Online?


    When I use my movie player or music player offline or even play games my audio works perfectly fine. But as soon as I go online to watch movies through Fibe TV or Netflix or go on YouTube I get annoying crackling sounds every few seconds. This only started happening after I upgraded from windows 7 Home to windows 10 Home. I followed every single protocol and suggestions on the web including Microsoft's step by step fix and nothing resolved my problem no matter what I did. I assume there is a conflict with with my Audio drivers and the internet by I am not computer savvy enough to locate the problem. and yes I updated this driver after uninstalling the previous version and I even used the original AMD audio drivers just to see if Realtek was my problem but both versions failed when I went online. Any help would be greatly appreciated.


    P.S. I do have an older Toshiba laptop sept/2012 and was worried that windows 10 wouldn't work but everything works perfectly fine except for when I go online any play anything with audio and I have to deal with these annoying crackling sounds. I realize buying a new laptop would solve all of my problems but I do love this laptop and never had any problems with it whatsoever and TBH I can't really afford a new laptop at this moment as I was laid-off until Spring being a tradesman working outdoors. Thanks

    :)
     
    Magnus Iridium, Jan 20, 2020
    #1
  2. CFLAGS Win User

    Realtek HD Audio latency leading to crackling sounds from the speakers

    I have a problem with the Realtek HD Audio speakers driver. Everytime a sound is about to be play, the speakers of the laptop make a crackling sound, similar to the sound of static electricity.

    I am using Windows 10 and have the latest version of the Realtek HD Audio driver.

    I ran the Latencymon v 6.50 to check for latencies, and I get the following result:

    "Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one problem appears to be network related. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates."

    These results appear to be spot-on, however I'm surprised it mentions that at least one problem is network related, since I have the latest network drivers, and even when disabling the network adapters I still get the crackling sound.

    I reckon the CPU throttling mentioned is related to the CPU exectution cap which I already set to 100%.

    The other thing I need to mention is that this is a new laptop, and from the first day, even with the old drivers I noticed the crackling sound, and I assumed it would go away after I updated the drivers. I have all the newest drivers and I still get this problem.

    The funny thing is that when I plug-in the laptop, it somehow does not give the crackling sound, but when I approach my ear to the speakers, I hear that they are on, even when nothing is playing ( I know because they emit some kind of barely distinguishable white noise). When the laptop is not plugged in however the speakers make the crackling noise before playing sound, and when they finish playing the sounds, the speakers go off ( when I approach my ear the white noise isn't heard anymore).

    Notice that the crackling sound is heard only once: after I click on some audio to play; then the crackling disappears, only to appear when I got to the next song ( or audio file).

    What do you suggest I do about it? In the beginning I thought it was a hardware problem, but given the fact that during playback the speakers do not exhibit any weird behavior, I am led to believe it is a drivers' problem.
     
    CFLAGS, Jan 20, 2020
    #2
  3. Crackling/Popping sounds on Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand that you are getting crackling sound while playing back music in Windows.

    I would suggest you to follow the steps and check if it helps:

    Method 1:

    Let’s run the audio playback troubleshooter and check if that helps. Follow these steps to run the troubleshooter.

    • Click on the search icon below and type
      Troubleshooting.
    • Then click on the Troubleshooting on the top of the Window.
    • Under hardware and sound, click or tap troubleshoot audio play back.


    Method 2:

    Download and install the drivers in Windows compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the driver and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select operating system from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.


    Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.
     
    Mohammed Yaseer, Jan 20, 2020
    #3
  4. Why do I have Crackling Audio Sounds but only when I am Online?

    Audio Crackling driving me insane!

    System specs are to the left. It's happened ever since I got a pair of wireless headphones. The crackling gets really bad sometimes for a few seconds and sounds like interference but then it will go away and back to just normal audio crackling. I dont think I have anything interfering with the headset because it persists even through the sound in wired headphones as well as the audio in my monitor. The only thing I can think of is something with the onboard audio screwing with the sound, but the sound from the Corsair Void headphones should be on it's own audio source? I have even sent them back to amazon to get another pair and same thing.

    This persists through a reformat even. I dont have onboard audio drivers installed either. The only thing listed in sound are the Corsair RGB Void headphones and nvidia's high definition audio (with xsplit audio recorder)

    Anyone have any ideas what is going on? It's driving me nuts and I cant take it anymore.
     
    CrAsHnBuRnXp, Jan 20, 2020
    #4
Thema:

Why do I have Crackling Audio Sounds but only when I am Online?

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