Windows 10: Why do I have to keep "verifying my identity"?

Discus and support Why do I have to keep "verifying my identity"? in Windows 10 Software and Apps to solve the problem; Every two hours or so, my PC suddenly forgets that I'm signed in and gives me a "Microsoft account error" pop-up that asks me to "verify my identity."... Discussion in 'Windows 10 Software and Apps' started by VolvocX, Feb 27, 2024.

  1. VolvocX Win User

    Why do I have to keep "verifying my identity"?


    Every two hours or so, my PC suddenly forgets that I'm signed in and gives me a "Microsoft account error" pop-up that asks me to "verify my identity." All I have to do is enter my PIN to sign in again, but being signed out constantly in the middle of working is getting annoying.I get signed out of Office, OneDrive - everything. This has been going on for a couple of years now, though sometimes there are two-month increments where I don't encounter this issue. Does anyone know why this is happening and how I can just get it leave me alone?

    :)
     
    VolvocX, Feb 27, 2024
    #1

  2. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Feb 27, 2024
    #2
  3. WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Feb 27, 2024
    #3
  4. Why do I have to keep "verifying my identity"?

    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Feb 27, 2024
    #4
Thema:

Why do I have to keep "verifying my identity"?

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