Windows 10: why do i have to sign in twice in microsoft 365

why do i have to sign in twice in microsoft 365?

:)

 

Windows 10 makes me sign-in twice

Hi,

It is possible that Use my sign-in info to automatically finish setting up my device after an update or restart
option is enabled after the update that is why it asked you to sign in twice.

To address your issue, we suggest that you follow these steps on how to troubleshoot your concern:

• Go to Settings then click Accounts.
• Select Sign-in options then Scroll down to Privacy and toggle off
  Use my sign-in info to automatically finish setting up my device after an update or restart. Check the screenshot:
  
  
• Next reboot, you should only have to sign-in once.

Keep us posted if you need additional help.

 

Sign in 365

Hi Matthew! My name is David. I am a user of Microsoft products like you, and it is a pleasure to greet you.

I'm sorry to hear that you're having trouble signing into Microsoft 365 on your new computer. Let's address the issue step by step:

1. Clear Cached Credentials:

- Press `Win + R` to open the Run dialog.

- Type in `control keymgr.dll` and press Enter. This will open the Windows Credential Manager.

- Look for any credentials related to Microsoft or Office 365 and remove them.

- Restart your computer.

2. Correct Key Code:

- If you suspect the issue is due to the wrong key code, you might need to re-enter the correct product key.

- Open any Office application (like Word or Excel).

- Go to `File` > `Account`.

- Under `Product Information`, select `Change License`. This should allow you to re-enter the correct product key.

3. Reset Password:

- If you're unsure about the password, consider resetting it. Go to the Microsoft 365 login page, click on "Can't access your account?" and follow the on-screen instructions.

It would be very helpful in case the previous steps don't work, if you could attach a screenshot of the error message you're experiencing. It would also be helpful if you could answer the following questions:

1. Is the Microsoft 365 license you're using new, or had you redeemed it before?

2. Can you sign in with your Office 365-linked account at Login | Microsoft 365?

Let me know if the shared information has been helpful; otherwise, please provide the additional information I've requested. Regards.

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?