Windows 10: Why do I keep getting error saying Network Adapter Cable might be unplugged or broken

Discus and support Why do I keep getting error saying Network Adapter Cable might be unplugged or broken in Windows 10 Drivers and Hardware to solve the problem; I have a new HP computer but keep losing my connection and when I use the troubleshooter, it says the network adapter cable maybe unplugged or broken.... Discussion in 'Windows 10 Drivers and Hardware' started by KatieMulle, Sep 9, 2018.

  1. KatieMulle Win User

    Why do I keep getting error saying Network Adapter Cable might be unplugged or broken


    I have a new HP computer but keep losing my connection and when I use the troubleshooter, it says the network adapter cable maybe unplugged or broken. Can someone please tell me what I need to do to fix this problem. It is so annoying. Many thanks!!!

    :)
     
    KatieMulle, Sep 9, 2018
    #1
  2. Angelo Bar Win User

    'Network cable unplugged' on windows 10

    Hi,

    We would like to clarify the following:

    • Can you view your network name SSID (wifi name)?
    • Can you also view your neighbors networks?
    • Do you see a yellow triangle with an exclamation point on your wifi icon?
    • What driver did you update? Local area connection (LAN)? Or the built in wifi adaptor.
    You are getting error message of ''network cable is unplug'' but it allow you to connect using Ethernet cable. Is the problem about wireless connection?

    Looking forward to your reply.
     
    Angelo Bar, Sep 9, 2018
    #2
  3. AlanB3 Win User
    Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

    So, I have a really strange problem, I am looking for thoughts. I have a system running Windows 10 Pro. It has run fine for years. A while back, I started getting an error that my network cable was unplugged. I checked the cable and it was plugged in
    normally. I replaced the cable and it still generated the same error. I have two network adapters on the system. I moved the cable to the second adapter and the problem went away. The system worked fine for months.

    Some time later, I started getting the same error on both adapters. I would get the "network cable unplugged" error no matter what adapter I had the cable plugged into. I once again tried additional cables to no avail. I tested a different router and
    it changed nothing, as well.

    I purchased a new NIC and installed it into the machine. Adding a third NIC changed nothing. It still showed that the network cable was unplugged. I went into properties and tried different negotiation, i.e. I tried auto, TX 100, half duplex, full duplex,
    etc and it made no difference. I updated all the drivers and even got the factory Realtek driver for one of the NIC's rather than using the Microsoft driver. Nothing worked.

    I was about to give up when the April Creator's update came up. I did the update and the problem corrected itself. The computer worked perfectly until yesterday. Now, I am suddenly getting the same error again with the April Creators' edition. I have
    tried new cables, etc, but I am up against the same wall as I was before.

    So we are clear, the device manager says the device is working properly. I plug the cable in and it is detected. It starts the identification process and then almost immediately says "network cable unplugged." If I wait a few seconds, it again detects
    that it is plugged into the router, but a few seconds later, it will gain say "network cable unplugged."

    Does anyone have any thoughts?
     
    AlanB3, Sep 9, 2018
    #3
  4. Mohan B P Win User

    Why do I keep getting error saying Network Adapter Cable might be unplugged or broken

    A network cable is not properly plugged in or may be broken

    Hi,

    As you have mentioned, the network cable is working fine with other system. The issue might be due to the outdated drivers or due to the incompatible drivers.

    I suggest you to follow the steps below to update the drivers and check if it helps.


    • Type Device Manager in the search bar, and select
      Device Manager from the list.

    • In Device Manager, expand Network adapters
      option.

    • Right click on the network adapter name and click on
      Update Driver Software.


    • Follow the on-screen instructions.

    • Restart the system after update is done.
    Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.

    Thank you.
     
    Mohan B P, Sep 9, 2018
    #4
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Why do I keep getting error saying Network Adapter Cable might be unplugged or broken

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