Windows 10: Why Does a USB WD My Passport Ultra Show Up As Bluetooth Device?

I was looking through the Windows 10 Bluetooth devices and noticed that my external WD hard drive shows up in the list. It's connected to my Dell machine via USB 3.0 port. If I eject it, the Bluetooth list displays Driver Error.


1. Why does a USB hard drive even show up as a Bluetooth device?

2. Is there a way to connect to the drive using Bluetooth, without using the USB cable so I could access it wirelessly?


3. If the answer to #2 is YES, can multiple machines access the hard drive at the same time? I have an iMac which I'd like to be able to access this drive wirelessly, if at all possible.


Thanks for any advice on this.

:)

 

Windows 10 and WD Passport Ultra

Hi Carolyn,

A few reasons why your computer doesn't recognize your WD My Passport Ultra external hard drive may include the following:

• Your PC can't provide the hard drive's power requirement
• The capacity of the hard drive may require a separate power source

To isolate this further, we suggest that you try connecting it to a different USB port on your computer. Check also the specification of your hard drive and see if it requires a separate power source. You may also try connecting it to a different computer
and see if you encounter the same issue.

Let us know how it goes.

Regards.

 

WD Ultra Passport

Before sending my laptop in for repair I backed up all the information on a WD My Passport Ultra external harddrive. HP replaced my laptop with a new one. I downloaded several of the files from the passport to the laptop. When i went to open the files
nothing showed up except a message that said I needed to find an app. Does anyone know what I need to do o open the files?

 

Windows 10 and WD Passport Ultra

Windows 10 doesn't seem to want to recognize my WD My Passport Ultra. The USB connection is fine but when I try to select a backup or any other function, I get nowhere (nothing happens). Is there a fix for this?