Windows 10: Why does Cortana open and then close again immediatly?

Whan I click on the Cortana 'circular' botton next to the type here to searchbutton, Cortana opens making the usual sound but then closes again immediately; Making it impossible for me to use Cortana. How do I prevent this?


Many thanks!

:)

 

IE11 immediatly reopens itself whenever I close it out.

We suggest that you follow these steps to clear the Windows Store cache:

• Press the Windows key+R keys to open the Run dialog.
• Type WSReset.exe, and click on OK.
• The Windows Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Let us know how it goes.

 

Cortana opening and closing straight away following October Update

Thank you for your response i followed your steps to re load Cortana step by step and it still continues to do the same thing of opening and then closing straightaway

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator