Windows 10: Why does my laptop turn off if it is in sleep mode for a while?

This is a really big problem. After a while in sleep mode, my laptop shuts down. How can I disable this? It’s really annoying.

I has Windows 1909 update.

submitted by /u/andr74b
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:)

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

PC turns on straight away after sleep mode is on

Hi Danny,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you system is still on even if the sleep mode option is turned on. This might be due to the change in the power plan settings.

Please follow the below methods and check if it works,

Method 1: I suggest you to run in-built Power troubleshooter and check. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting on the left pane, click on
  View All.
• Click on Power to run the troubleshooter.

Method 2: If the above method doesn’t help, I would suggest you to reset and restore all of the default Power Plans back with their default settings. Follow the steps.

• Press Windows Key + X.
• Type Power Options and then Enter.
• In the left pane Select Change when the computer sleeps.
• Select Restore default settings on this plan.
• Restart the computer and check with the issue.

Reply us if you have further queries we will be glad to assist you.