Windows 10: Why does my PC keep hard freezing with a Hardware Error?

Discus and support Why does my PC keep hard freezing with a Hardware Error? in Windows 10 BSOD Crashes and Debugging to solve the problem; For the past month or two I've been having a problem where my PC will completely freeze up but I can still hear sound playing in the background. This... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Meemze9547, Jan 28, 2020.

  1. Why does my PC keep hard freezing with a Hardware Error?


    For the past month or two I've been having a problem where my PC will completely freeze up but I can still hear sound playing in the background. This has happened i think 4 times over the last 2 months. 2 of the times I was watching YouTube in chrome and it froze yet the audio continued playing fine with no glitches. The other 3 I was just opening epic games launcher. Every time I am forced to hard reset.


    I looked in reliability history and found this:


    Source

    Windows



    Summary

    Hardware error



    Date

    ‎29/‎01/‎2020 10:31 AM



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 193

    Parameter 1: 810

    Parameter 2: 0

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_18363

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18363.2.0.0.256.48

    Locale ID: 3081


    I recently upgraded to a 5700xt but I had the same problem on my old RX570

    I am on latest drivers 20.1.4


    Specs:

    Ryzen 5 2600

    Asus B450-F GAMING

    Gigabyte Gaming OC 5700XT

    16GB Team T-Force 3200mhz


    Thanks in advance,

    Ben


    EDIT: I looked in event viewer and saw this at the same time as the freeze

    https://pastebin.com/NiypjiBc

    I don't know what it means but a month or two ago I had a BSOD with the DPC_WATCHGOD_VIOLATION and I saw watchdog in there

    :)
     
    Meemze9547, Jan 28, 2020
    #1
  2. Divin3 Win User

    Windows 10 hangs/freezes on Restart

    If this happens even during installation, that means that it is probably a hardware issue. To troubleshoot the problem, I suggest doing the following steps:

    1. Install Hard Disk Sentinel and use it to check your HDD/SSD for problems.
    2. Use MemTest to make sure that your RAM is ok. Here is a how to - guide.

    After You done these two steps, give a feedback of the results.
     
    Divin3, Jan 28, 2020
    #2
  3. Computer Hard Freezes Randomly - No Error logs or Memory dumps


    I posted on Sevenforums a few days ago regarding this issue:
    I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?

    Thanks for your time!
     
    PayneTrain, Jan 28, 2020
    #3
  4. Why does my PC keep hard freezing with a Hardware Error?

    PC Freezes

    Hello,

    To isolate your Windows 10 freezing issue, kindly answer the following questions:

    • Aside from this error, are you also getting other error codes or messages?
    • Where do you usually experience this freezing issue? Is it during startup?
    • Other troubleshooting steps you've tried so far?

    Looking forward to your response.
     
    Michelle Vil, Jan 28, 2020
    #4
Thema:

Why does my PC keep hard freezing with a Hardware Error?

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