Windows 10: Why does my screen go black after signing in to another account?

Discus and support Why does my screen go black after signing in to another account? in Windows Hello & Lockscreen to solve the problem; I am using my other account on this computer. Every time I try to sign in to my other local account, it takes a longer loading time than usual then it... Discussion in 'Windows Hello & Lockscreen' started by Rhean Gabriel Beciete, May 7, 2022.

  1. Why does my screen go black after signing in to another account?


    I am using my other account on this computer. Every time I try to sign in to my other local account, it takes a longer loading time than usual then it displays a black screen with no background, no taskbar, absolutely nothing. I can move my mouse around the screen and I can access security options Ctrl + Alt + Del and Task Manager Ctrl + Shift + Esc. And that is absolutely it. I encountered this problem before, and I had to reset my PC for that. But is there any other practical way to fix this problem?

    :)
     
    Rhean Gabriel Beciete, May 7, 2022
    #1
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    Troubleshoot black screen or blank screen errors

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, May 7, 2022
    #2
  3. mora67 Win User
    5 min delay on cold start between login screen and bg screen

    One more thing to be considered; black screen 5 minutes after signing in only occurs with my admin sign in account; my wife signs in in a split second with her non admin account. So admin sign in account should be limited to solve this.
     
    mora67, May 7, 2022
    #3
  4. Why does my screen go black after signing in to another account?

    sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, May 7, 2022
    #4
Thema:

Why does my screen go black after signing in to another account?

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