Windows 10: why does my screen keyboard and mouse go off but pc is on?

Discus and support why does my screen keyboard and mouse go off but pc is on? in Windows 10 BSOD Crashes and Debugging to solve the problem; So basically whats happening is that my keyboard, mouse, monitor shuts off and goes black but the pc is still on, ive tried everything in a way to the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Floppiest, Oct 19, 2020.

  1. Floppiest Win User

    why does my screen keyboard and mouse go off but pc is on?


    So basically whats happening is that my keyboard, mouse, monitor shuts off and goes black but the pc is still on, ive tried everything in a way to the point where im about to give up on it. ive tried turning NEVER on power plans to changing power plans it hasnt done nothing for me. ive also tried the power cables unplugging plugging them back in didnt help at all! ive also updated my drivers and monitor and updated everything aswell it didnt do nothing... it would normally turn of within a day or and hour. i also need to completely unplug the plug from my wall to actually turn it back on again, thanks for reading please help me thank you :


    PC SPECS: Windows 10 Pro 64 bit

    Nvida Gefore 750 ti

    Processor AMD FXtm-8320 Eight core Processor

    Installed ram 24.0 GB

    :)
     
    Floppiest, Oct 19, 2020
    #1

  2. Issues with the On screen keyboard and mouse pointer.

    Hi Robert,

    The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

    For the On screen keyboard issue, I suggest you to follow the below steps.


    • Type Ease of Access on the search bar.

    • Choose Ease of Access and click on
      Use the Computer without a mouse or keyboard option.

    • Check if the Type using a pointing device is turned on.

    • You may uncheck that option if it is turned on.
    Also try the below steps:


    • Press Windows key + R and type
      Services.msc
      .

    • Scroll down to find the "Touch Keyboard and Handwriting Panel Service".

    • Disable the option by right clicking on it.
    For the Mouse issue:

    I suggest you to run the Hardware and Devices troubleshooter.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Hardware
    and
    Devices.

    5. Follow the on-screen instructions to run the troubleshooter.

    6. Check if issue persists.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Oct 19, 2020
    #2
  3. Virus-j Win User
    PC wont Start Black Screen (keyboard,mouse issue)

    Ok.. after reading some of the replys, Some of this has gotten mixed up. So il Sum everything up.

    Ok firstly I have Two Pc's One of which i have listed Under my name is System Specs which is Running Windows 7 and My other Pc which is Windows Xp which is the one with the problem Specs are Below.

    AMD 245 2.9Ghz
    4GB Team Elite 2x2Gb
    Asrock N68-s Mobo
    160Gb Hard Drive
    550w CIT PSU

    Ok For some Reason my Pc Refuses to Start up with a Keyboard and mouse in the Usb port All i get is a black Screen and so far the only way to get the pc in is if i keep Press ANy key on the keyboard and keep clicking on the mouse But this does not always work. I have tried A loads of Different Keyboards Mouses Etc... But none of which Seem to Work.

    i have Tried all the Suggestions Given to me wont list them as there are loads now...Lol
    However one of the Suggestions Did kinda work which was to Connect my Keyboard mouse Using a Ps/2 adapter which Seems to be working ok But not fully sometimes it dont want to start up again say 2/10.

    Yesterday i Went to a Friend of mine who is Pc Engineer and we connected it up Using His Psu and His microsoft keyboard and Mouse which worked Fine the problem was gone. Please note we done a bench Test Leaving only His Hard drive Connected to the board, He is also running windows Xp Pro ... Thought it Be best to Use Same OS.

    But as soon as i Took it Home and tried it again thinking it was ok... I was wrong.

    @Scaminatrix : Board was Bought Brand New was in my Windows 7 Rig for a week then i decided to Upgrade My Cpu and Mobo. So I stuck my Old Board and Cpu in this pc (One with the problem)

    @Aleksander : Yh Saw the post about this Board. No Doesent have CPU Unlock, USb is enabled in Bios. Erm I have Tried loads of Different Keyboards and Mouses, Trust ,Microsoft, Sumvision about 6 different keyboards mouses i own and about 4 i borrowed from some Friends and the only one that worked was the engineers Microsoft Keyboard and mouse.

    @jakeman97 : The Pc In My Specs is My Main Rig (One Running W7) and the one with the problem is my Second Rig which is Running windows Xp and is only really Used for Video Editing and the Ocational Game with a m8t ...Lol

    Finger hurt now from typing...LOl
     
    Virus-j, Oct 19, 2020
    #3
  4. John Fer Win User

    why does my screen keyboard and mouse go off but pc is on?

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Oct 19, 2020
    #4
Thema:

why does my screen keyboard and mouse go off but pc is on?

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