Windows 10: Why Does Windows Crash When I start Amazon Prime Video?

Discus and support Why Does Windows Crash When I start Amazon Prime Video? in Windows 10 Support to solve the problem; I'm running a clean install of Win 10 2004, Geforce 1650 graphics card, on a 2020 Dell 3671 desktop. Browsing works fine on Amazon, but when I click... Discussion in 'Windows 10 Support' started by CannonRebel, Sep 11, 2020.

  1. CANNONREBEL
    CannonRebel Win User

    Why Does Windows Crash When I start Amazon Prime Video?


    I'm running a clean install of Win 10 2004, Geforce 1650 graphics card, on a 2020 Dell 3671 desktop.

    Browsing works fine on Amazon, but when I click on Prime Videos, my screen goes black and then turns snowy. I have to put the computer to sleep and log back into windows every time to watch Prime videos.

    :)
     
    CannonRebel, Sep 11, 2020
    #1
  2. BARBARALEONARD1
    BarbaraLeonard1 Win User

    Amazon Prime Video

    How can I install Amazon Prime Video on my pc
     
    BarbaraLeonard1, Sep 11, 2020
    #2
  3. TIME LADY
    Time Lady Win User
    Time Lady, Sep 11, 2020
    #3
  4. PAULSCHMITZ-DVM
    PaulSchmitz-DVM Win User

    Why Does Windows Crash When I start Amazon Prime Video?

    Amazon Prime Music, Videos and Movies

    Tom

    Do you work for MS? I find it extremely hard to believe Amazon controls this whole cluster mess on Amazon integration. Why would Amazon want to keep windows phone users, that are also Prime members from using their prime accounts fully? On the other hand,
    MS has a lot of reasons (stupid) to keep us from playing our Amazon music, and watching videos, tv and movies from Amazon, instead from or thru XBox? JMHO
     
    PaulSchmitz-DVM, Sep 11, 2020
    #4
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Why Does Windows Crash When I start Amazon Prime Video?

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