Windows 10: Why does Windows say I am running version 2009 when I check devices?

I recently upgraded to windows 10 pro using my laptop and then installed on a PC after making hardware changes. I was reviewing my settings on the Microsoft website and noticed that the device shows as running Windows Pro version 2009? On the actual device it says Windows 10 Pro version 20H2. What gives?

:)

 

I keep getting a message that says I should update to the latest version, I am running both IE 11 and Windows Edge

Hi,

Thank you for posting your query in Microsoft Community.

• 
  When exactly do you get this message?
  

I suggest you to see if the option: Install new versions automatically is checked.

Follow the below steps:

• 
  Open Internet Explorer
  
• 
  Click on the gear icon, and select About Internet Explorer
  
• 
  Check Install new versions automatically.
  

Hope it helps.

Let us know the status, we are glad to assist you further.

 

What windows am I running?

Hi Connie,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows version. Let me help you.



I suggest you to go through the below steps and check your OS version in it.

• Go to Start, enter about your PC, and then select
  About your PC.
• Look under PC for Edition to find out which version and edition of Windows that your PC is running.
  
• Look under PC for System type to see if you're running a 32-bit or 64-bit version of Windows.
  

I suggest you to uninstall and reinstall the software and check if it helps.



If the issue persists, I suggest you to install the software in compatibility mode and check if it helps.

Method 1:

If issue still persists, then install the drivers for Windows 8/8.1 from the manufacturer's website in compatibility mode and check if that works.

Make older programs compatible with this version of Windows

http://windows.microsoft.com/en-in/windows-8/older-programs-compatible-version-windows



I hope the information helps. If not, please reply with the details and updated status of the issue. We will be happy to assist you.



Thank you.

 

Why does windows Freeze when I am viewing my emails

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• Did you make any changes to the computer?
• Does this happen only when you view your Emails?

I suggest you to follow the steps provided below and check if it helps.

Method 1: Run the troubleshooter.

• Press Windows + X key.
• Go to Control panel.
• In the search box, type Troubleshooter
  and then click Troubleshooting.
• Under System and Security,
  
• Click on System Maintenance and Click on Next button.

If the issues still persist, you may also run Windows Defender on your computer and check if it helps. Follow the instruction provided in the Microsoft link.

Protect your PC

http://windows.microsoft.com/en-us/windows-10/getstarted-protect-your-pc

Hope it helps. Do let us know if the issue is resolved. For any further information, feel free to contact us.

Thank you.