Windows 10: Why doesn't Device Manager show the my printer driver version?

Why doesn't Device Manager show the my printer driver version?
It isn't shown in control panel > printers either.

Printer is Epson Worforce WF-4740

Windows 10 version 1909.



:)

 

New Printer Not Showing in Devices & Printers (But Does Show in Device Manager)

Now I have no printers and Devices and Printers at all, not even a banner (but it still shows in Device Manager).



I have uninstalled all the new Brother printer driver & utilities programs (again) and rebooted (again). I also turned off MS XPS print services from Programs and Features, just in case. In Device Manager, I clicked ‘Show hidden devices’ and found
three instances of the old printer plus the old Prolific Parallel – USB adapter cable (now returned & refunded). All these were ghosted out but I uninstalled all of them anyway.

I checked ‘spooling’ in ‘Services’ and this is set to ‘Automatic’ (and is ‘Running’).



These posts did not help:



1)

Windows 10 - Epson C88+ not showing in devices and printers



Let us try few of the below troubleshooting steps and check if it helps.

Step 1: Try to update the drivers for printer in Device Manager:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

2)

Fix printer problems in Windows 7 and Windows 8.1

= ‘Fix printer problems’ on MS Support



I do not understand why I’m having so many problems but am desperate for help – please!

Chris

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.

 

My printer driver is under unknown devices in my device manager

Hi,

Thank you for posting your query on Microsoft Community.

Please reply:

• What is the make and model of your computer?

Follow the steps below and see if it helps:

Method 1:

If your device shows up as Unknown the best way is to just right-click on it and click Update Driver Software. Check if it shows an error message or code. If it does please reply with the error message and error code.

Method 2:

• Go to the Device Manager and expand Printers & Scanners.
• Right click on Unknown Device and select Properties.
• Go to the Driver tab and click Uninstall.
• Restart your system.

Let us know what happens.

If you still face issues, you might have to check the compatibility of your printer and download the drivers from the manufacturer’s website in compatibility mode.

Hope this helps. Awaiting your response.

Regards,