Windows 10: Why doesn't microsoft recognize my laptop serial number?

Discus and support Why doesn't microsoft recognize my laptop serial number? in Microsoft Windows 10 Store to solve the problem; I'm using a HP Notebook and I know my serial number is correct but Microsoft doesn't recognize it... Discussion in 'Microsoft Windows 10 Store' started by hyper_088, Mar 21, 2022.

  1. HYPER_088
    hyper_088 Win User

    Why doesn't microsoft recognize my laptop serial number?


    I'm using a HP Notebook and I know my serial number is correct but Microsoft doesn't recognize it

    :)
     
    hyper_088, Mar 21, 2022
    #1
  2. SPUNK
    spunk Win User

    Serial number of self-built PC

    I'm confused?? Is the computer listed in the Microsoft Account/Devices page or not? If not, you have to register it and it may take a couple of days to register in the Microsoft Store.
     
    spunk, Mar 21, 2022
    #2
  3. TAMARA_SADEL
    tamara_sadel Win User
    Serial number

    The serial number should be on a sticker somewhere on the desktop.

    You can also go into the BIOS to find the serial number.

    This link has the info, it says laptop, but should be the same steps:

    https://support.hp.com/us-en/document/c00034791
     
    tamara_sadel, Mar 21, 2022
    #3
  4. BETOLP
    BetoLP Win User

    Why doesn't microsoft recognize my laptop serial number?

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Why doesn't microsoft recognize my laptop serial number? [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Mar 21, 2022
    #4
Thema:

Why doesn't microsoft recognize my laptop serial number?

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