Windows 10: Why doesn't support.microsoft.com work?

I'm not asking for technical support. I'm only discussing Windows 10.

So I'm looking the system log in event viewer. I see a warning for "disk" and it says:

Log Name: System Source: disk Date: 11/13/2021 1:18:19 PM Event ID: 158 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: Pilgrim Description: Disk 2 has the same disk identifiers as one or more disks connected to the system. Go to Microsoft's support website (http://support.microsoft.com) and search for KB2983588 to resolve the issue. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="disk" /> <EventID Qualifiers="32772">158</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-11-13T19:18:19.2777296Z" /> <EventRecordID>88925</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="232" /> <Channel>System</Channel> <Computer>Pilgrim</Computer> <Security /> </System> <EventData> <Data>\Device\Harddisk2\DR2</Data> <Data>2</Data> <Binary>1B00000002003000000000009E000480000000000000000000000000000000000000000000000000</Binary> </EventData> </Event>

So I do what it says. I click the support.microsoft.com link and search for KB2983588.

Go ahead and follow the instructions and see for yourself.

It does not bring up the article. The article is not in the search results. How can it be this bad?

You can google it though, that works.

And if the disk has the same ID and another, how come it doesn't say what other one? So bad. If the disk is accessible through more than one path, they why doesn't it indicate this? How can I even verify this is the case or not. So bad.

submitted by /u/Locupleto
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:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Double Tap doesn`t work on Lumia 620

Hello,

Double Tap to wake doesn`t work at my Lumia 620. I have all on in settings but still doesn`t work. I`m pretty sure that in update AMBER or BLACK this function works properly. But after DENIM update doesn`t. Maybe you are planning some update for this future
?

Thanks

Mariusz