Windows 10: why doesn't windows hello work on my new HP laptop w/ windows11?

Discus and support why doesn't windows hello work on my new HP laptop w/ windows11? in Windows 10 Software and Apps to solve the problem; Why is the camera on my new HP laptop "not compatible with Windows Hello Face" HP TrueVision HD CameraProcessor 11th Gen IntelR CoreTM i5-1135G7 @... Discussion in 'Windows 10 Software and Apps' started by JC_927, Dec 5, 2023.

  1. JC_927
    JC_927 Win User

    why doesn't windows hello work on my new HP laptop w/ windows11?


    Why is the camera on my new HP laptop "not compatible with Windows Hello Face" HP TrueVision HD CameraProcessor 11th Gen IntelR CoreTM i5-1135G7 @ 2.40GHz 2.40 GHz Installed RAM 32.0 GB 31.7 GB usable System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 22H2 Installed on ‎12/‎2/‎2023 OS build 22621.2715 Experience Windows Feature Experience Pack 1000.22677.1000.0

    :)
     
    JC_927, Dec 5, 2023
    #1
  2. BETOLP
    BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    why doesn't windows hello work on my new HP laptop w/ windows11? 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Dec 5, 2023
    #2
  3. BETOLP
    BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    why doesn't windows hello work on my new HP laptop w/ windows11? 233676d1557848111t-windows-doesn-t-start-authomatic-repair-doesn-t-work-img_20190514_023629.jpg


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Dec 5, 2023
    #3
  4. MARIUSZBLUMA
    MariuszBluma Win User

    why doesn't windows hello work on my new HP laptop w/ windows11?

    Double Tap doesn`t work on Lumia 620

    Hello,

    Double Tap to wake doesn`t work at my Lumia 620. I have all on in settings but still doesn`t work. I`m pretty sure that in update AMBER or BLACK this function works properly. But after DENIM update doesn`t. Maybe you are planning some update for this future
    ?

    Thanks

    Mariusz
     
    MariuszBluma, Dec 5, 2023
    #4
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why doesn't windows hello work on my new HP laptop w/ windows11?

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