Windows 10: Why has Microsoft Family locked my Child out of Google Chrome when they do not have any...

My child was today locked out of her school account accessed through Google Chrome telling her she needed to ask for more "time on this app today". I am quite familiar with family settings as I have strict measures in place for my other child including a break down between Windows & Xbox platforms, but for this child, I do not have any restrictions in place at all.


When I logged in to confirm this, the "time limits" button was is set to "off", but the Google Chrome line item in "installed apps" said "Blocked".


Is there any reason that this has randomly occurred and how do I stop it from happening again?

:)

 

Block Google Chrome for Child

I have 5 kids to setup content restrictions for. Though I love that Microsoft gives the power to have the safety features it does, the process is RIDICULOUS if you are doing it for more than 1 child!!!

I attempted to setup my 3 younger kids to only have access to a couple of specific websites, but no other sites. During that process I removed Google Chrome from the blocked apps list. What I did not know was that I had to use Microsoft Edge (one of the
worst browsers ever) to use the feature that only allows certain sites. So now Google Chrome is no longer a blocked app, but yet the site has no way to just add it back.

I looked up how to block an app and was SHOCKED by the official info from Microsoft. See Below. Basically your kid has to use an app before you can add it to the blocked list. Doesn't that defy the purpose of having safety features for a child?

Besides... I used my child's account and opened Chrome, yet it still DID NOT show up in their activity list in order to block it. NOW WHAT?

FROM MICROSOFT

Blocking specific apps is possible with the Microsoft Account's Family Safety Feature. To block a specific application on your child's account, it is a requirement that the app must be used by your child, so that it will appear in under the Recent Activity
list. For your child's security, you can log in as the child and launch the app to satisfy this requirement.

Follow these steps to successfully block specific applications:

1. Visit the Microsoft Family website and then sign in your Microsoft Account.
2. Click the account of the child that you want to block from using an app.
3. Select Recent Activity.
4. Click to ensure that Activity Reporting is turned on.
5. Scroll down and look for Apps & Games.
6. Choose the apps that you want to block on your child's account.
7. Click Block to block usage of the app.

 

Family Features blocking google chrome

Hi Taylor,

It is possible that there is an issue with the Family settings. This can be the reason why you're unable to use Google Chrome. We recommend that you check you family settings by accessing account.microsoft.com/family
to see Google Chrome is added to restricted applications.

If you're already an adult in your family settings, we suggest removing your account from your family settings and see if you will be able to access Google Chrome. We also suggest creating a new Microsoft account, and then add that account to your family
as an adult. These steps will allow us to verify if there is an issue with your family settings or if there is an issue with your original Microsoft account.

We'll be waiting for the outcome.

 

How can I let a child in the family have google privileges


Hello Arel, and welcome to Ten Forums.

You should be able to add the URL for Google to allow it like in step 7 of OPTION TWO in the tutorial below.

Family Settings - Manage for Child in Windows 10