Windows 10: Why I have two user info profile with same name when I signed in the user account with only...

Why I have two user info profile with same name when I signed in the user account with only one microsoft account? The user info is duplicated under the "Your Info". How to remove it and make it only one?







:)

 

Query about changing the User Accounts name

Hi Jerry,

Perform the steps mentioned below to change the user account name.

• Sign in to the Your info page on the Microsoft account website.
  
• 
  Under your name, select Edit name.
  If there’s no name listed yet, select Add name.
  
• Edit or add the name you want, then choose Save.
  Your Microsoft account name will start to appear or change everywhere you use it.
  

Please revert if you still cannot change the user account name.

Thank you.

 

Account name user name

Ok, let's review.

• Your Microsoft account aliases do not have the len address listed.
• Your Microsoft account name online is correct.
• You have a local account on the PC with the len address shown under "Your info".

I'm pretty sure you are signed in to an app with the len address, and is why you are seeing this.

As a test, click on the "Stop signing in to all Microsoft apps automatically" link below to see if that may remove it.

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,