Windows 10: Why is changing a picture for my lock screen greyed out here?

https://cdn.discordapp.com/attachments/361676198431948801/482037940042858512/unknown.png


What are possible reasons that I can't click this?

:)

 

Lock screen picture doesn't change anymore

My lock screen picture does not change anymore. Many others have this problem as well (Google search). A variety of fixes are suggested but most seem to involve messing with folder contents and even changing Registry entries. I am not comfortable with that.

Online, the simplest suggested fix I have found is:

• In Personalization->Lock Screen settings change Background to Picture.
• Delete everything from folder
  
  C:\Users\<USERNAME>\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_<somecharacters>\Settings
• In Personalization->Lock Screen settings change Background back to Windows Spotlight

First, if this is a consistent problem for so many, is Microsoft working on a fix?

Second, is the above solution safe to try?

I'd prefer it if someone from Microsoft Tech Support would weigh in on this.

Thanks,

Troy

 

Changing Lock Screen Picture in Windows 10 Home

I am trying to change my lock screen picture on my laptop running Windows 10 Home. I go into the settings and it allows me to change the lock screen picture. However, when I test it by locking the computer my older lock screen picture still shows up,
not the lock screen picture I wanted to change it to. Is there a step I am missing to change my lock screen picture?

 

Changing lock screen photos

Hi Kirk,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Personalization.
• In the left navigation pane, click on Lock screen.
• In the right pane, select Pictures from the drop down list under
  Background.
• Select the picture from the list or click on Browse to select your saved images and set as lock screen image.

Hope this helps. Keep us posted on the status for further assistance.