Windows 10: Why Is HDR Video In Full Screen Not Working Properly?

I have play HDR games and apps Stream HDR video on in the settings for both my external monitor and my laptop display. I have a Dell Inspirion 15 5000 series laptop and it may or may not be the problem rather than windows 10.


At the bottom of the settings I adjust the brightness, when I go to youtube to look at 4K HDR video, the videos work perfectly when they are in default video and also in theater mode but when I put it in full screen the whole screen dims and all the color is gone. The only way to get the correct color is if I drag something over the video, it seems to work in the background but not in the foreground. Also if I hover the mouse over certain things to bring up the yellow information card the video will clear up also. Another way is I have two monitors, my laptop monitor and my external monitor, if I have a window in full screen on the other monitor while I am watching video the picture quality isn't degraded, it's only when it's in the foreground that the color seems to be degarded.

:)

 

Windows 10 HDR problems in full screen.

Hello moderator

1. Its all the games I own that don't support HDR10. Basically when I full screen on a non-HDR game, the screen goes black for a few seconds and HDR gets disabled and all the colors looked washed out (Like its in SDR)

I took 2 screenshots, One is in window mode, the other is in full screen

Windowed mode (HDR on) : Imgur

Full screen mode (HDR off) : Imgur

2. Yes SDR looks washed out. I want to play my games in full screen and in HDR. Playing in windowed mode is a nightmare

3. I know because the monitor goes black for a few seconds and all the colors look washed out (As shown in the screenshots)

Sadly the fixes did not work

I updated the GPU drivers via GeForce Experience app.

My Monitor does support 4k HDR10

I tried lower the resolution and the refresh rate but that did not work.

Here is a video of my problem

YouTube Link :

Time Stamps :

0:00 HDR mode is on everything looks fine (In the video, when it looks high contrast, that means HDR is on)

0:35 I full screen the game. If you notice the high contrast is no longer there, the colors are washed out

0:46 I disable full screen and HDR mode is back on

*HDR looks high contrast, Ignore that, that's just the video itself.

Im also using windows 10 64bit 1809

 

Videos Crash Screen When on other SDR monitor when HDR is turned on

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern, as the HDR videos crashes in a SDR display. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• How are you projecting the displays in the PC? (Extended/Duplicate)

When you first connect an external display to a laptop, Windows will duplicate your desktop on both displays by default. However, HDR isn’t supported in this configuration. To view HDR content on the external HDR monitor or TV,
extend your desktop across both displays:

However, you can refer these articles for additional information:

Stream HDR video on Windows 10

Display requirements for HDR video in Windows 10

HDR and WCG color settings in Windows 10

Regards,

Aditya Roy

Microsoft Community – Moderator

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.