Windows 10: Why is it asking for a seven digit code but sending me 6 digit codes?!

I built a new pc and am using my storage from the old on the new one and tried to log in. It said Microsoft needed to update and change my pin for security reason. Ok, fine. What’s not fine is that now every time I tried and I used two step to send me a code it would just send me a 6 digit one when it said it required 7. And I followed the other steps and now my account email is gonna be changed in a month because I tried to follow the directions. Cant stop it cuz I have to VERIFY. I just want my account back. I’ve done everything. I’ve tried everything. Give me my account back.

:)

 

Authenticator- 6 digit code vs 8 digit

I got a new phone and now my Authenticator code is 8 digits so it no longer works with my site

From another post:

How do I go back to a 6 digit code

* Original title: 6 digit code vs 8 digit

 

need 6 digit code for Quick Assist in Win 10

Hi David,

We would like to clarify what the previous Community Forum Moderator suggested. Once you follow the steps that he provided, you will need to click on
Get Assistance, and then follow the instructions in
Quick Assist.The 6-digit code will be provided by the one who will assist you. He/She should choose
Give assistance instead to be able to get the 6-digit code.

You will request assistance from a helper (either a friend or Microsoft Support). Both start Quick Assist and the helper sends a security code to the person who needs help. The person who needs help enters the code and gives permission to the helper,
who is then able to take control of that person’s computer and provide assistance over the remote connection.

Do let us know if you have further concerns.

 

need 6-digit code for quick assist?

quick assist asked for a 6 digit code number for the person taking over my computer.